Big Bus Madrid Bus Tours

Stefano

Jul 2025Verified booking

5/5

Beautiful evening tour! Madrid with the evening lights is spectacular! Christian, our guide, outstanding!

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Emma

Jul 2025Verified booking

3/5

I thought I'd visit other monuments and famous places, but the tour was fine. Thank you very much.

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Cristiana

Jul 2025Verified booking

4/5

The tour, the driving and the host were incredible.

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Anita

Jul 2025Verified booking

4/5

See most famous place in Madrid and we had a good gide.

Evelina

Jun 2025Verified booking

4/5

the experience was very pleasant. Too bad the guide didn't speak French.

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Rodolfo

Jul 2025Verified booking

1/5

I couldn't get there because there were Pride Day celebrations and they closed stations and roads..... Nobody warned me.... I was 20 minutes late

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Paolo

Feb 2025Verified booking

2/5

The tour is sufficient in terms of duration. However, there are some things to report to improve the service. The bus is old and takes in water from the roof ( it was raining ). The guide is only in Spanish and English, we should distribute audio guides and have more languages. In short a little disappointing, it can be done much better.

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GUILLERMO

Oct 2024Verified booking

5/5

Highly recommended, the guide in particular (Lion) demonstrated knowledge and group management. The tour was well designed as well.

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Manuel

Sep 2024Verified booking

4/5

Lively tour of Madrid's main sights. I liked the tour guide and the experience of the night tour of the city.

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CARRILLO

Jul 2024Verified booking

4/5

Petite expérience touristique sympathique avec une guide sympathique aussi. Vraiment dommage que le parcours n'inclus pas un petit tour autour du Santiago Bernabéu

Walfre

Jun 2024Verified booking

4/5

good service, they could improve it giving a moment to take pictures of the places where they take us, and it should start a little later to be able to see the places illuminated.

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Patrick

May 2024Verified booking

4/5

Very enjoyable and informative, Nengore the tour guide was excellent. Bus was clean and comfortable, nice tour route, I would recommend when visiting Madrid.

Himani

May 2024Verified booking

5/5

Loved Laura ..she's good n fun.. Jason was good too . Good experience..

Amanda

Apr 2024Verified booking

5/5

Fabulous bus trip, recommend to family and friends

GUSTAVO

May 2025Verified booking

2/5

The bus did not allow boarding and alighting it was only a 1h30 ride.

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Alexandr

Apr 2025Verified booking

2/5

There is no hop on and hop off option available anymore which was not reflected when I bought the tickets.

Emmanouil

Mar 2025Verified booking

1/5

The trip was not available,probably due to manifestations in Madrid. Nobody informed us, and yet they have not refund the money

Elena

Feb 2025Verified booking

4/5

Good experience although the overly busy downtown extended the travel time quite a bit

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Derek

Feb 2025Verified booking

5/5

it was a good, concise tour of Madrid, lots of information and history nuggets along the way, and the tour guide spoke excellent English!

CHIARA

Jan 2025Verified booking

4/5

Nice little tour, in Spanish or English. Hard to find the starting point but we got to see Madrid

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Geraldine

Feb 2025Verified booking

5/5

Everything was brilliant , enjoyed the commentary in English

Maria

Dec 2024Verified booking

2/5

The guide spoke very quickly and with her mouth glued to the microphone. You couldn't understand anything. I warned her, but it didn't get any better. I asked them to pay attention to the way they spoke, but unfortunately it was a very poor visit

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Angelo

Feb 2025Verified booking

2/5

I thought I could get off and on, but I couldn't Then headphones not provided

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Birgit

Jan 2025Verified booking

2/5

I would choose a different organizer next time. Price was exorbitant

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Dominique

Feb 2025Verified booking

1/5

I booked a Hop On Hop Off and we had a continuous ride with no stops. This was not mentioned. I think I paid too much for a 1h30 tour . I would advise all my friends not to book this overpriced tour.

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Ronald

Jan 2025Verified booking

1/5

I paid for a Hop On and Hop Off bus tour of Madrid and as highlighted there were 11 stops to chose from. This however was not the case as you can't get off at all until the tour finishes. I travel lots and this is the first time I have experienced this as we always do this to get to know the city and then use the bus tour finishes go from venue tk venue tk save time.

Goran

Jan 2025Verified booking

1/5

Jako dugo se nije pojaio bus i kada je dosao na stanicu nismo usoeli da udjemo u njem, tako smo posle 1,5h cekanja bacili 6 karata jel je bilo nemoguce uci u autobus. A DISASTER OF AN ORGANISATION

This review is translated. Show original review.

luisa

Dec 2024Verified booking

1/5

I already wrote my complaint, in your app the tickets seemed to be a on/off ticket, not a single loop, I had to pay the difference to upgrade the ticket

Laurie

Sep 2024Verified booking

1/5

Worst experience ever. Roads and routes closed due to a protest but the company didn't inform us. All stops where we were to get the bus were closed and there was no one to help. After over an hour we found a lady who sent us to the fifth stop on the tour as it was open. We then waited another 40 mins. Once in the bus, you couldn't hear the guide nor did we see much due to the route. Basically we rode the bus from stoplight to stoplight. Worst tour I've ever taken.