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City Sightseeing Madrid Bus Tours
Routes
Timeline
Map
Passes by
Puerta de Alcalá
Barrio de Salamanca
Plaza de Colón
Plaza de Cibeles
Gran Via 14
Gran Via 32
Gran Via 54
Plaza de España
Templo de Debod
Puerta de San Vicente
Puerta de Toledo
Gran Via de San Francisco 8
Colegiata - Mayor
Atocha 116
Jardín Botánico
Passes by
Plaza de Cibeles
Plaza de Colón
Museo de Esculturas
Museo de Ciencias Naturales
Nuevos Ministerios
Santiago Bernabéu
Consejo Superior de Investigaciones Científicas
Museo Lázaro Galdiano
Serrano 61
Serrano 66
Museo Arqueológico
Puerta de Alcalá
Alcalá 35-37
Puerta del Sol
Plaza de las Cortes
Madrid's panoramic best: 2 routes, 30+ landmarks, established quality, attractive pricing.
- Everything you get: See Madrid's top spots like Royal Palace & Prado Museum on 65–80 min panoramic tours on 2 distinct routes. Take a guided walking tour, enjoy a complimentary drink & a 30-min bike or pedal kart ride. Multilingual audio guides, free Wi-Fi, headphones, & live tracking included.
- Why choose this: See Madrid from every angle — in an open-top bus, on foot, and even by pedal kart — all in one flexible, experience-packed day.
Madrid's panoramic best: 2 routes, 30+ landmarks, established quality, attractive pricing.
- Everything you get: See Madrid's top spots like Royal Palace & Prado Museum on 65–80 min panoramic tours on 2 distinct routes. Take a guided walking tour, enjoy a complimentary drink & a 30-min bike or pedal kart ride. Multilingual audio guides, free Wi-Fi, headphones, & live tracking included.
- Why choose this: See Madrid from every angle — in an open-top bus, on foot, and even by pedal kart — all in one flexible, experience-packed day.
Inclusions
- 24-hour valid ticket
- Unlimited 65 to 80-minute non-stop tours (within the validity period)
- Access to Historical & Modern routes
- 2-hour walking tour with English or Spanish-speaking guide
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic & Japanese (on the bus)
- Complimentary drink at La Quimera
- Free 30-minute bike or pedal kart ride at Retiro Park with "Retiro Magic"
- Free Wi-Fi & headphones
- Mobile app with detailed map and live bus tracking
Exclusions
- Unlimited hop-on hop-off service
- Meals and drinks, unless specified
- Hotel pickup and drop-off service
Historical or Blue Route (Route 1)
This route delves into the heart of "Habsburg Madrid," showcasing the city's rich past and its most iconic, centuries-old landmarks. It's a journey through the artistic and monumental circuit of the city.
Popular stops: Prado Museum, Royal Palace, Plaza de Cibeles, Gran Vía
Departure & arrival point: Felipe IV
Modern or Green Route (Route 2)
This route showcases Madrid's more contemporary and innovative side, moving beyond the historical core to explore the city's modern architecture, vibrant districts, and cultural hubs.
Popular stops: Santiago Bernabéu Stadium, KIO Towers, Puerta del Sol
Departure & arrival point: Plaza Neptuno
Walking Tour
This tour focuses on the historic center of Madrid, delving deeper into areas like Plaza Mayor, Mercado de San Miguel, Plaza de la Villa, and the Royal Palace area, getting a street-level perspective that complements the panoramic views from the bus. You will be accompanied by an English or Spanish-speaking guide.
Duration: 2 hours
Starting point: 10:45am from Plaza Mayor with "Tour and Friends”
- This experience is wheelchair accessible. However, each bus can accommodate only one wheelchair.
- The buses are open-top, air-conditioned double-decker buses with sliding roofs.
- The walking tour departs from the city center at 10:45am.
- The complimentary drink and free bike ride can be availed after ticket validation on the bus.
- Specific details related to the add-ons in your tickets like walking tours will be shared post-booking.
- Please note that the itinerary may be altered due to events or celebrations in the city.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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Snapshots from our guests
4.1
1,920 ratings
1.0K
464
185
89
140
Guests from United States, Italy, Brazil and over 56 countries have loved this experience
What our guests say
Berger
Apr 2025Verified booking
Very well organized and interesting
View original review in French
Daniella
Jun 2025Verified booking
It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.
Tobias
Jun 2025Verified booking
ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.
JEAN-FRANÇOIS
May 2025Verified booking
Plus points: - always good to have a general view of a city - the 2 routes - historical & modern - are interesting Minuses: - too bad there weren't any intermediate stops so you could get off/climb to visit the sights - not all audio outlets worked properly - staff a bit nitpicky: with QR-Code + validity date, excessive to ask for printed tickets again
View original review in French
Nicholas
May 2025Verified booking
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
Leoni
May 2025Verified booking
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
View original review in Italian
Debora
May 2025Verified booking
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
View original review in Dutch
Maxine
May 2025Verified booking
we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !
Madalena
Apr 2025Verified booking
I bought the tickets thinking I'd be able to get on and off at the places I wanted (HOP ON/OFF), but all I got was misleading advertising. The place to catch the bus was also not the most central or suitable for those on foot. It was worth the driver giving me some tips on how to get around Madrid by bus for free.
View original review in Portuguese
Francine
Apr 2025Verified booking
The activity itself is great. The problem is the lack of complete information about the service. IT'S NOT HOP ON HOP OFF. You can only get on and off the bus at a single stop.
View original review in Portuguese
Ralf
Apr 2025Verified booking
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
View original review in German
Coppola
Apr 2025Verified booking
None warned me that the bus was no longer hop-on hop-off, so one could no longer get off at each stop and quin di could only get on from a predetermined starting point. This caused us considerable inconvenience
View original review in Italian
Chauffier
Apr 2025Verified booking
THE +: headphones worked well, feedback OK LES: starting point very difficult to find no stops, two complete routes with no stops at all
View original review in French
Aafje
Apr 2025Verified booking
It's a nice route by bus. Great to be able to see everything sitting down like that. Unfortunately, there was no option to leave the bus during the tour, so hop on hop off was out of the question. We understood that this has to do with the permit not being issued by Madrid at this time. In itself not a problem, but not known in the app where we bought the tickets and then it's still disappointing
View original review in Dutch
Anita
Mar 2025Verified booking
Basically we liked the tour, but we were not informed that there was only one starting point and no hop on hop off option.
View original review in German
annarita
Jun 2025Verified booking
Comprehensive and comprehensive tour of the city
View original review in Italian
Friedrich
May 2025Verified booking
Ferdinando was a great guide and add context
Tereza
May 2025Verified booking
Good way to see the city, panoramic view, multi language guide, do both routes.
Alex
May 2025Verified booking
Eva is an awesome guide for The Prado art works!
Petrus
May 2025Verified booking
Audio had many hiccups So not very audible
View original review in Dutch
Lila
May 2025Verified booking
The visit, the weather and the presentation
View original review in French
MAYARA
Apr 2025Verified booking
It wasn't possible to get up and down in the places
View original review in Portuguese
Flor
Apr 2025Verified booking
I would have liked them to take us through Atletico Madrid's stadium. Just like we went through Real's stadium 😉
View original review in Spanish
Christina
Mar 2025Verified booking
Great way to see and learn about the highlights of Madrid.
Denise
Mar 2025Verified booking
The audio was clear and interesting. No static, no missing minutes just plain well written entertainment.
Routes
Timeline
Map
Passes by
Puerta de Alcalá
Barrio de Salamanca
Plaza de Colón
Plaza de Cibeles
Gran Via 14
Gran Via 32
Gran Via 54
Plaza de España
Templo de Debod
Puerta de San Vicente
Puerta de Toledo
Gran Via de San Francisco 8
Colegiata - Mayor
Atocha 116
Jardín Botánico
Passes by
Plaza de Cibeles
Plaza de Colón
Museo de Esculturas
Museo Ciencias Naturales
Nuevos Ministerios
Santiago Bernabéu
CSIC
Museo Lázaro Galdiano
Serrano 61
Serrano 66
Museo Arqueológico
Puerta de Alcalá
Alcalá 25
Puerta del Sol
Plaza de las Cortes
Unlimited panoramic tours, 2 routes, amazing perks, & upgraded experiences.
- Everything you get: This Madrid Panoramic tour offers a 24 or 48-hour ticket for unlimited, non-stop 60-75 minute tours on both the Red & Green routes. It includes audio guides in 11 languages, discounts on attractions & restaurants, a self-guided tour & a free shuttle to your departure point.
- Why choose this: Madrid, your way: Flexbile tours, customizable with museum entries, guided walks, and local treats.
- Upgrades: Maximize your Madrid tour with Ikono Museum access, guided walking tours of Gran Via & the Royal Palace, and complimentary tapas & drinks.
Unlimited panoramic tours, 2 routes, amazing perks, & upgraded experiences.
- Everything you get: This Madrid Panoramic tour offers a 24 or 48-hour ticket for unlimited, non-stop 60-75 minute tours on both the Red & Green routes. It includes audio guides in 11 languages, discounts on attractions & restaurants, a self-guided tour & a free shuttle to your departure point.
- Why choose this: Madrid, your way: Flexbile tours, customizable with museum entries, guided walks, and local treats.
- Upgrades: Maximize your Madrid tour with Ikono Museum access, guided walking tours of Gran Via & the Royal Palace, and complimentary tapas & drinks.
Inclusions
- 24/48-hour valid ticket
- Unlimited 60 to 75-minute non-stop tours (within the validity period)
- Access to Red & Green routes
- Entry to Ikono Museum (based on option selected)
- 1 or 2 walking tours (based on option selected)
- Self-guided audio tour
- 2 free Tapas & drinks (based on option selected)
- Discounts on attractions & restaurants (Click here for the details)
- Audio guide in English, Spanish, French, German, Italian, Japanese, Korean, Portuguese, Russian, Polish & Arabic (on the bus)
- Free shuttle bus to the departure point
Red Route
This route focuses on the city's historic and central areas, guiding you past iconic landmarks.
Popular stops: Royal Palace, Prado Museum, Plaza Mayor
Green Route
The Green Route extends beyond Madrid's center to the Santiago Bernabéu Stadium, showcasing key modern landmarks.
Popular stops: Plaza Neptuno, Plaza de Cibeles, Science Museum
Ikono Madrid
Opening hours: 10am to 10pm daily
Gran Via y Madrid de los Austrias guided walking tour
Departure: Every day at 12pm from stop #1 (Museo del Prado)
Main points of interest: Inicio en Felipe IV, Plaza de Cibeles, Calle de Alcalá, Calle de Gran vía, Calle Montera, Puerta del Sol, Calle Mayor, Calle Postas, Plaza Mayor, Calle Mayor, Plaza de la Villa, Calle Mayor, Plaza de la Villa, Calle del Factor, Plaza Ramales y Plaza de Oriente.
Duration: 90 minutes (approx)
Secrets of the Royal Palace guided walking tour
Departure: Monday to Saturday at 6pm
Meeting point: Plaza de Oriente, 8
Duration: 90 minutes (approx)
Paseo del Arte guided walking tour
Departure: Tuesday to Saturday at 4pm
Meeting point: Calle Felipe IV
Main points of interest: Casón del Buen Retiro, Retiro Park, Crystal Palace, Retiro Pond, Puerta de Alcalá and Cibeles
Duration: 60 minutes (approx)
Bohemian and Literary Madrid guided walking tour
Departure: Tuesday to Saturday at 4:30pm
Meeting point: Museo del Prado
Main points of interest: Calle de Felipe IV, Lope de Vega House Museum, Calle de las Huertas, Santa Ana Square, Puerta del Sol, Plaza Mayor, Plaza de la Villa, Factor Street
Duration: 80 minutes (approx)
Free shuttle bus (to the City Sightseeing departure point)
Departure: Every day at 10am
Meeting point: Tourist bus stop at the Temple of Debod, opposite Calle Ferraz, 22
- Please note this is not a hop-on hop-off service. You can board the bus as many times as you like within the 24/48 hours.
- On Sundays, the Red route departs from Alfonso XII.
- The Secrets of the Royal Palace Walking Tour requires registration post ticket validation.
- Specific details related to the add-ons in your tickets like free shuttle service, museum entry, walking & audio tours will be shared post-booking.
- A valid City Sightseeing ticket is required to avail any discounts.
- If there is no Bohemian and Literary Madrid Walking tour on the day of your ticket, you can join it on any other day displaying your ticket.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
How do we collect reviews?
Snapshots from our guests
2.9
14 ratings
3
1
4
3
3
Guests from Brazil, United States, Germany and over 8 countries have loved this experience
What our guests say
Arthur
Apr 2025Verified booking
I was under the impression that the bus would drop my wife and I were the bus pick us up and it did not the guide told me that it would when we boarded the bus
Evelyn
Apr 2025Verified booking
Everything I loved! But... We did not find the 1hour free electric scooter ride. We even get taxi went to the place you instructed us to go and we found none.
Giselle
Apr 2025Verified booking
It could have 1 or 2 stops at least, for hop on hop off . The very title of the emails you receive is hop on hop off, which is misleading.
View original review in Portuguese
Kim
May 2025Verified booking
Lots of beautiful things seen very special. Pretty quiet in the bus around noon
View original review in Dutch
Helen
May 2025Verified booking
The audio Gide was out of sync
Amanda
Jun 2025Verified booking
Dnniel
May 2025Verified booking
Silvia
Apr 2025Verified booking
Alexandra
Apr 2025Verified booking
Unfortunately, the tour was not very interesting, many places were not covered (including the Royal Palace) and you couldn't get off like in other cities. The audio guide was partly incomprehensible because the option to get off was offered several times! TOO BAD!
View original review in German
Joan
Apr 2025Verified booking
I have always liked doing the Hop on Hop Off buses becaue you get to see a lot of the city. The one we took in Madrid was terrible in that the audio would say there was a stop coming up and then never stopped so when we tried to find the stops later on it was impossible. We did not find any signage that would indicate the stops so when we were walking, we had no idea where to get back on the bus. We did one trip around and then intended to hop on and off for different stops but could not find where to get back on once we got off. Very disppointing. Need much better direction and signage and the driver needs to stop even though people might not get off.
Amina
Apr 2025Verified booking
Gives an overview of the city
MICHELA
May 2025Verified booking
Very boring especially in the recorded part. Lots of historical notions between dates and names .... but not very engaging. The modern tour makes no sense at all . Totally useless staff on board
View original review in Italian
Stefan
Apr 2025Verified booking
The hop-on / hop-off tour did not live up to its name. It was really just a round trip, i.e. a traffic jam tour. Traffic jam tour without the possibility to leave the bus in between. The audio guide was not adapted accordingly, it was offered at every "station" to leave the bus via the rear stairs. However, there were actually no stations. Probably because of the loss of time due to the heavy traffic, the tour was also shortened and did not follow the plan provided. All in all: a waste of time and money.
View original review in German
Pauline
Apr 2025Verified booking
It was not a hop on hop off. You couldn't get off anywhere. That suggestion is being made by you guys, though. Nowhere does it say you can't get off
View original review in Dutch
Routes
Timeline
Map
Passes by
Retiro
Serrano
Plaza de Colón
Plaza de Cibeles
Gran Via 16
Gran Via 32
Gran Via 54
Plaza de España / Hotel Riu
Templo de Debod
Madrid Rio / Principe Pio
Colegiata
Calle Atocha
Watch Madrid's top landmarks come alive with guided commentary in 2 languages.
- Everything you get: Enjoy a 90-minute open-top panoramic tour through Madrid on the Blue Route passing by Gran Vía, Royal Palace, and Puerta de Alcalá. Enjoy insightful live commentary in English & Spanish from expert guides on-board and flexible exploration with frequent 30-minute departures.
- Why choose this: Get a rich, non-stop overview of Madrid’s landmarks with real-time stories from local guides — no planning, just sit back and enjoy.
Watch Madrid's top landmarks come alive with guided commentary in 2 languages.
- Everything you get: Enjoy a 90-minute open-top panoramic tour through Madrid on the Blue Route passing by Gran Vía, Royal Palace, and Puerta de Alcalá. Enjoy insightful live commentary in English & Spanish from expert guides on-board and flexible exploration with frequent 30-minute departures.
- Why choose this: Get a rich, non-stop overview of Madrid’s landmarks with real-time stories from local guides — no planning, just sit back and enjoy.
Inclusions
- 90-minute non-stop panoramic bus tour of Madrid
- Access to Blue Route
- Live English and Spanish-speaking guide
Exclusions
- Hop-on hop-off service
Blue Route
The Blue Route takes you through the heart of Madrid, showcasing its grand avenues, historical sites, and significant cultural institutions.
Popular stops: Royal Palace, Puerta de Alcalá, Biblioteca Nacional, Cybele Palace
- Keep in mind luggage, food & beverages, smoking and vaping are not allowed on this experience. Pack wisely!
- This experience is not accessible by wheelchair and pram/strollers.
- Your guide dogs are welcome on the bus.
- The tour does not operate on Christmas (December 25).
- Children under 4 years old can travel for free.
- Local events might affect service due to road closures.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
How do we collect reviews?
Snapshots from our guests
2.7
25 ratings
3
6
4
5
7
Guests from United States, Morocco, Kyrgyzstan and over 15 countries have loved this experience
What our guests say
Henry
May 2025Verified booking
Keith
Apr 2025Verified booking
GUSTAVO
May 2025Verified booking
The bus did not allow boarding and alighting it was only a 1h30 ride.
View original review in Spanish
Alexandr
Apr 2025Verified booking
There is no hop on and hop off option available anymore which was not reflected when I bought the tickets.
Elena
Feb 2025Verified booking
Good experience although the overly busy downtown extended the travel time quite a bit
View original review in Italian
Derek
Feb 2025Verified booking
it was a good, concise tour of Madrid, lots of information and history nuggets along the way, and the tour guide spoke excellent English!
CHIARA
Jan 2025Verified booking
Nice little tour, in Spanish or English. Hard to find the starting point but we got to see Madrid
View original review in Italian
Geraldine
Feb 2025Verified booking
Everything was brilliant , enjoyed the commentary in English
Adam
Feb 2025Verified booking
Khettouch
Jan 2025Verified booking
Clayber
Dec 2024Verified booking
Ainur
Dec 2024Verified booking
Maria
Dec 2024Verified booking
The guide spoke very quickly and with her mouth glued to the microphone. You couldn't understand anything. I warned her, but it didn't get any better. I asked them to pay attention to the way they spoke, but unfortunately it was a very poor visit
View original review in Portuguese
Angelo
Feb 2025Verified booking
I thought I could get off and on, but I couldn't Then headphones not provided
View original review in Italian
Birgit
Jan 2025Verified booking
I would choose a different organizer next time. Price was exorbitant
View original review in German
Emmanouil
Mar 2025Verified booking
The trip was not available,probably due to manifestations in Madrid. Nobody informed us, and yet they have not refund the money
Dominique
Feb 2025Verified booking
I booked a Hop On Hop Off and we had a continuous ride with no stops. This was not mentioned. I think I paid too much for a 1h30 tour . I would advise all my friends not to book this overpriced tour.
View original review in French
Ronald
Jan 2025Verified booking
I paid for a Hop On and Hop Off bus tour of Madrid and as highlighted there were 11 stops to chose from. This however was not the case as you can't get off at all until the tour finishes. I travel lots and this is the first time I have experienced this as we always do this to get to know the city and then use the bus tour finishes go from venue tk venue tk save time.
Goran
Jan 2025Verified booking
Jako dugo se nije pojaio bus i kada je dosao na stanicu nismo usoeli da udjemo u njem, tako smo posle 1,5h cekanja bacili 6 karata jel je bilo nemoguce uci u autobus. A DISASTER OF AN ORGANISATION
This review is translated. Show original review.
luisa
Dec 2024Verified booking
I already wrote my complaint, in your app the tickets seemed to be a on/off ticket, not a single loop, I had to pay the difference to upgrade the ticket
ELISA
Dec 2024Verified booking
Stavroula
Oct 2024Verified booking
Laurie
Sep 2024Verified booking
Worst experience ever. Roads and routes closed due to a protest but the company didn't inform us. All stops where we were to get the bus were closed and there was no one to help. After over an hour we found a lady who sent us to the fifth stop on the tour as it was open. We then waited another 40 mins. Once in the bus, you couldn't hear the guide nor did we see much due to the route. Basically we rode the bus from stoplight to stoplight. Worst tour I've ever taken.
MOUNA
Aug 2024Verified booking
Renzo
Jul 2024Verified booking
I bought 2 tickets on the train from Valencia to Madrid , expecting a lovely tour with your app but everything was closed , we talked to the police that we must find the Hop in Hop off they said everything closed for Pride. We spoke with 2 kiosks and they said NEVER SOLD IT because no transit. I ask support and they answered: no way to refunding my money. HOW? there was no bus, no gasoline spent, no sells and why my money goes away. Extremely disappointed like never before
Routes
TOTAL DURATION2 hours
FIRST DEPARTURE Puerta de Alcala
at 9:00 PM
LAST DEPARTURE Puerta de Alcala
at 9:00 PM
Timeline
Map
Passes by
Puerta de Alcala
Plaza de Colón
Plaza de Cibeles
Plaza de España
Templo de Debod
Royal Palace of Madrid
Plaza Mayor
%20in%20Retiro%20Park%20in%20Madrid%2C%20Spain.jpg?auto=format&w=57.599999999999994&h=36&q=90&fit=crop&ar=16%3A10)
Parque del Retiro
Madrid at night: Illuminated landmarks, sky-high views, live stories.
- Everything you get: Enjoy a 2-hour non-stop panoramic night tour of Madrid, seeing iconic spots like the Royal Palace, Edificio Metrópolis, & Plaza de Cibeles. An English & Spanish-speaking live guide elevates the city's charm.
- Why choose this: Enjoy unparalleled views & unique vantage points from an open-top bus as the city shines after dark.
Madrid at night: Illuminated landmarks, sky-high views, live stories.
- Everything you get: Enjoy a 2-hour non-stop panoramic night tour of Madrid, seeing iconic spots like the Royal Palace, Edificio Metrópolis, & Plaza de Cibeles. An English & Spanish-speaking live guide elevates the city's charm.
- Why choose this: Enjoy unparalleled views & unique vantage points from an open-top bus as the city shines after dark.
Inclusions
- 2-hour non-stop panoramic night tour of Madrid
- Live English and Spanish-speaking guide
Exclusions
- Hop-on hop-off service
Night Tour
The Madrid Panoramic Night Tour offers a magical experience, showcasing the city's iconic landmarks beautifully illuminated after dark.
Popular stops: Edificio Metrópolis, Plaza de España, Puerta de Alcalá
Departure: 9pm from stop #1 (Fuente Neptuno)
Frequency: Once a day
Duration: 2 hours
- Keep in mind luggage, food & beverages, smoking and vaping are not allowed on this experience.
- This experience is not accessible by wheelchair and pram/strollers.
- Your guide dogs are welcome on the bus.
- Make sure to arrive at stop #1 (Fuente Neptuno) prior to the 9pm departure.
- The tour does not operate on Christmas (December 25).
- Children under 4 years old can travel for free.
- Local events might affect service due to road closures.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
How do we collect reviews?
Snapshots from our guests
3.8
20 ratings
8
6
1
3
2
Guests from Luxembourg, Finland, India and over 10 countries have loved this experience
What our guests say
Evelina
Jun 2025Verified booking
the experience was very pleasant. Too bad the guide didn't speak French.
View original review in French
Vikas
Mar 2025Verified booking
Siiri
Apr 2025Verified booking
Paolo
Feb 2025Verified booking
The tour is sufficient in terms of duration. However, there are some things to report to improve the service. The bus is old and takes in water from the roof ( it was raining ). The guide is only in Spanish and English, we should distribute audio guides and have more languages. In short a little disappointing, it can be done much better.
View original review in Italian
GUILLERMO
Oct 2024Verified booking
Highly recommended, the guide in particular (Lion) demonstrated knowledge and group management. The tour was well designed as well.
View original review in Spanish
Sumanth
Nov 2024Verified booking
Manuel
Sep 2024Verified booking
Lively tour of Madrid's main sights. I liked the tour guide and the experience of the night tour of the city.
View original review in Portuguese
CARRILLO
Jul 2024Verified booking
Petite expérience touristique sympathique avec une guide sympathique aussi. Vraiment dommage que le parcours n'inclus pas un petit tour autour du Santiago Bernabéu
Walfre
Jun 2024Verified booking
good service, they could improve it giving a moment to take pictures of the places where they take us, and it should start a little later to be able to see the places illuminated.
View original review in Spanish
Ann
Jun 2024Verified booking
Vitor
Aug 2024Verified booking
Little information on the exact starting point. Apart from that, it was spectacular.
View original review in Portuguese
GUERRIERO
Jun 2024Verified booking
Une honte. Difficile à trouver. 30 min avant nous étions sur place. Le bus est arrivé 5 min avant le départ. . Nos billet ont été scanné. Et au moment où le bus a ouvert ses portes un groupe sans avoir été scanné ni vérifié. Ont poussé pour prendre les meilleurs place. N ont pas été correct lors de la visite. Nous ont gene.. personne a rien dit. Ni vérifier leurs billet. Une honte. Avoir payé pour rien profiter
Patrick
May 2024Verified booking
Very enjoyable and informative, Nengore the tour guide was excellent. Bus was clean and comfortable, nice tour route, I would recommend when visiting Madrid.
Himani
May 2024Verified booking
Loved Laura ..she's good n fun.. Jason was good too . Good experience..
Amanda
Apr 2024Verified booking
Fabulous bus trip, recommend to family and friends
Vladimir
Jun 2024Verified booking
Stefan
May 2024Verified booking
Luca
Apr 2024Verified booking
Lubomir
Apr 2024Verified booking
Marc
Apr 2024Verified booking
Very disappointed as the guide only spoke English. His comments were broadcast over a loudspeaker
View original review in French
Combo (Save 6%): Madrid Panoramic Bus Tour + Royal Palace of Madrid Skip-the-Line Tickets
from €44
€41.20
6% off
Fast-track palace entry, comprehensive city exploration & maximum savings, all in 1 combo.
- Everything you get on the Panoramic Bus Tour: With a 24-hour ticket take unlimited 65-80 minute non-stop tours on the Historical & Modern routes. Enjoy a guided walking tour, a 14-language audio guide, a complimentary drink at La Quimera, and a free 30-min bike/pedal kart ride, plus free Wi-Fi/headphones & bus tracking.
- Everything you get at the Royal Palace of Madrid: Enjoy skip-the-line entry to the Royal Palace of Madrid, with your tour enhanced by a monolingual or bilingual guide (English/Spanish) and a radio guide system.
- Why choose this: This combo crafts a stress-free journey, allowing you to bypass long queues at the Palace and grasp the city's key landmarks for a grand exploration of the Spanish capital.
Fast-track palace entry, comprehensive city exploration & maximum savings, all in 1 combo.
- Everything you get on the Panoramic Bus Tour: With a 24-hour ticket take unlimited 65-80 minute non-stop tours on the Historical & Modern routes. Enjoy a guided walking tour, a 14-language audio guide, a complimentary drink at La Quimera, and a free 30-min bike/pedal kart ride, plus free Wi-Fi/headphones & bus tracking.
- Everything you get at the Royal Palace of Madrid: Enjoy skip-the-line entry to the Royal Palace of Madrid, with your tour enhanced by a monolingual or bilingual guide (English/Spanish) and a radio guide system.
- Why choose this: This combo crafts a stress-free journey, allowing you to bypass long queues at the Palace and grasp the city's key landmarks for a grand exploration of the Spanish capital.
Inclusions
Panoramic Bus Tour with Madrid City Tour
- 24-hour valid ticket
- Unlimited 65 to 80-minute non-stop tours (within the validity period)
- Access to Historical & Modern routes
- 2-hour walking tour with English or Spanish-speaking guide
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic & Japanese (on the bus)
- Complimentary drink at La Quimera
- Free 30-minute bike or pedal kart ride at Retiro Park with "Retiro Magic"
- Free Wi-Fi & headphones
- Mobile app with detailed map and live bus tracking
Royal Palace of Madrid
- Skip-the-line entry to the Royal Palace of Madrid
- Monolingual or bilingual guide in English and Spanish (depending on availability)
- Radio guide system
Exclusions
Panoramic Bus Tour
- Hop-on hop-off service
Please click here for a detailed route map and its boarding point.
Historical or Blue Route/Route 1
First bus: 10am from Felipe IV
Last bus: 8:30pm from Felipe IV
Frequency: Every 15 minutes
Duration: 80 minutes
Popular stops: Prado Museum, Royal Palace, Plaza de Cibeles, Gran Vía
Modern or Green Route/Route 2
First bus: 10am from Plaza Neptuno
Last bus: 8:30pm from Plaza Neptuno
Frequency: Every 15 minutes
Duration: 65 minutes
Popular stops: Santiago Bernabéu Stadium, KIO Towers, Puerta del Sol
Walking Tour
This tour focuses on the historic center of Madrid, delving deeper into areas like Plaza Mayor, Mercado de San Miguel, Plaza de la Villa, and the Royal Palace area, getting a street-level perspective that complements the panoramic views from the bus. You will be accompanied by an English or Spanish-speaking guide.
Duration: 2 hours
Starting point: 10:45am from Plaza Mayor with "Tour and Friends”
Panoramic Bus Tour
- Keep in mind large suitcases or packages are not allowed on this experience. Pack wisely!
- The buses are open-top, air-conditioned double-decker buses with sliding roofs.
- This experience is wheelchair accessible. However, each bus can accommodate only one wheelchair.
- The complimentary drink and free bike ride can be availed after ticket validation on the bus.
- Specific details related to the add-ons in your tickets like walking tours will be shared post-booking.
- Please note that the itinerary may be altered due to events or celebrations in the city.
Royal Palace of Madrid
- Keep your camera tucked away – photography and videography are strictly not allowed inside the venue.
- This experience is wheelchair and pram/stroller accessible. Ramps and elevators are available at the venue for easy access.
- Carry a government-issued ID or passport to verify your children’s age.
- Security protocols and large crowds can lead to delays in skip-the-line access.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.4
9,256 ratings
5.4K
2.8K
506
192
318
Guests from United States, Italy, France and over 90 countries have loved this experience
What our guests say
Tanja
May 2025Verified booking
Visiting the Royal Palace of Madrid was definitely one of the highlights of our time in Spain. This was a great experience and the tickets really did help in skipping the long lines to purchase tickets on side. There was still a bit of waiting involved ahead of security screening but it wasn't very long at all. It's Europe’s largest functioning royal palace, with over 3,400 rooms! While the Spanish royal family no longer lives there, it’s still used for official ceremonies. The royal banquet hall was especially impressive. We were surrounded by lavish gold detailing, frescoed ceilings, velvet walls, portraits, musical instruments and so much more. The Throne and Porcelain Rooms were my favourites. It truly felt like stepping into a different world, one of unimaginable wealth and grandeur. I was positively surprised that they now allow visitors to take photos! Highly recommended
Ana
Apr 2025Verified booking
A visit to the Royal Palace is a must if you are in Madrid. I loved seeing the spectacular changing of the guard event. The Palace rooms are grand.
Tetiana
Apr 2025Verified booking
I loved this palace, I had a great experience there enjoying all the rooms, walkings outside. the audioguide is very helpful with interesting information. I hope to come back there one day!
Joanne
Jun 2025Verified booking
Superb, a must do, queues not too long and wasn't too busy inside
Tania
May 2025Verified booking
Wonderful experience, incredible palace, architecture, royal objects. Everything was very well organized.
View original review in Portuguese
HELDER
May 2025Verified booking
The interior of the Palace, shame I didn't visit the gardens
View original review in Portuguese
Teresa
May 2025Verified booking
Great experience, really worth of what you paid.
Berger
Apr 2025Verified booking
Very well organized and interesting
View original review in French
Romina-Elena
Apr 2025Verified booking
It was great! The palace is wonderful, you need to see it!
Styliani
Apr 2025Verified booking
Very nice experience, didn't have any issues with tickets or our line. Totally recommend
Giorgia
Jun 2025Verified booking
Great experience, stunning palace both inside and outside. With the skip-the-line ticket, we got in right away and avoided standing in the heat.
View original review in Italian
PATRICK
Jun 2025Verified booking
The tickets were bought in advance, not in a queue, so we queued like people without tickets!
View original review in French
Andrea
Jun 2025Verified booking
Perfect , the queue was very long under a blazing sun and therefore the choice to have made tickets with you was a winner
View original review in Italian
Stef
May 2025Verified booking
Very nice Palace with a good view of the history. Loved it with my Mother, aged 82. Also a great view over Madrid from the palace square! I recommend everybody to take tour in th Royal Palace!
Matea
May 2025Verified booking
The Royal palace is beautiful, amazing to see but too many people, we had skip the line tickets but we still had to wait in the sun to get in and the toilets were awful and dirty, and far too many people at once.
Pamela
May 2025Verified booking
Received the tickets within an hour of my booking, and didn't need to download an app to get them (that would have been a deal breaker). Had no problems using the tickets and the Madrid Royal Palace was absolutely amazing!
Jussara
May 2025Verified booking
It was wonderful! You sent confirmations, notices that the event was approaching and I felt all the support. I have to confess that I was afraid after I bought with you because I then saw several complaints from users, but you showed that you provide an excellent service! Thank you so much
View original review in Portuguese
Nicholas
May 2025Verified booking
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
Mark
May 2025Verified booking
Powercut in Spain on 28th April meant our train from Murcia did not leave the station. The subsequent Internet and mobile phone network prevented notification. Whilst we travelled to Madrid on 29th April by train we arrived too late to be able to take a tour of the palace. Not really Headout's fault but the train operator and rail company both automatically refunded costs.
Leoni
May 2025Verified booking
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
View original review in Italian
Debora
May 2025Verified booking
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
View original review in Dutch
Aleksandra
Apr 2025Verified booking
Due to the blackout the palace was closed. Please instruct us about the refund policy, as we had to return home and rescheduling is not an option. Thank you.
JANET
Apr 2025Verified booking
I cannot work out why 4 senior tickets at E7 comes to E63 even with booking fee. Once in the first door there is another ticket check across the courtyard. My ticket would not load again and we were almost turned away. Will probably not use this system again. Sorry
Marco
Apr 2025Verified booking
The rooms that can be visited are not many but some are really amazing and definitely worth the visit. Only negative note is that they should limit the number of visitors because the rooms were really too crowded. Experience with headout unimpeachable.
View original review in Italian
Ralf
Apr 2025Verified booking
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
View original review in German
Combo (Save 8%): Madrid Panoramic Bus Tour + Flamenco Show at Tablao La Carmela Tickets
from €77.99
€71.43
8% off
Daytime city tours, captivating Flamenco nights: Madrid's ultimate experience.
- Everything you get on the Panoramic Bus Tour: Get a 24-hour ticket for unlimited 65-80 min non-stop tours on Madrid's Historical & Modern routes. This includes a guided walking tour, audio guides in 14 languages on the bus, a complimentary drink, a free 30-min bike/pedal kart ride, free Wi-Fi/headphones, & bus tracking.
- Everything you get at the Flamenco Show: Gain entry to an authentic and passionate 1-hour Flamenco Show at Tablao La Carmela. Prepare to be mesmerized by the vibrant dancing, soulful singing, and intricate guitar work that define this iconic Spanish art form in an intimate setting.
- Why choose this: This combo captures the essence of Madrid, from landmark-filled avenues by day to soul-stirring Flamenco performances by night.
Daytime city tours, captivating Flamenco nights: Madrid's ultimate experience.
- Everything you get on the Panoramic Bus Tour: Get a 24-hour ticket for unlimited 65-80 min non-stop tours on Madrid's Historical & Modern routes. This includes a guided walking tour, audio guides in 14 languages on the bus, a complimentary drink, a free 30-min bike/pedal kart ride, free Wi-Fi/headphones, & bus tracking.
- Everything you get at the Flamenco Show: Gain entry to an authentic and passionate 1-hour Flamenco Show at Tablao La Carmela. Prepare to be mesmerized by the vibrant dancing, soulful singing, and intricate guitar work that define this iconic Spanish art form in an intimate setting.
- Why choose this: This combo captures the essence of Madrid, from landmark-filled avenues by day to soul-stirring Flamenco performances by night.
Inclusions
Panoramic Bus Tour with Madrid City Tour
- 24-hour valid ticket
- Unlimited 65 to 80-minute non-stop tours (within the validity period)
- Access to Historical & Modern routes
- 2-hour walking tour with English or Spanish-speaking guide
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic & Japanese (on the bus)
- Complimentary drink at La Quimera
- Free 30-minute bike or pedal kart ride at Retiro Park with "Retiro Magic"
- Free Wi-Fi & headphones
- Mobile app with detailed map and live bus tracking
Flamenco Show at Tablao La Carmela
- Entry to 1-hour Flamenco Show at Tablao La Carmela
Exclusions
Panoramic Bus Tour
- Hop-on hop-off service
Please click here for a detailed route map and its boarding point.
Historical or Blue Route (Route 1)
First bus: 10am from Felipe IV
Last bus: 8:30pm from Felipe IV
Frequency: Every 15 minutes
Duration: 80 minutes
Popular stops: Prado Museum, Royal Palace, Plaza de Cibeles, Gran Vía
Modern or Green Route (Route 2)
First bus: 10am from Plaza Neptuno
Last bus: 8:30pm from Plaza Neptuno
Frequency: Every 15 minutes
Duration: 65 minutes
Popular stops: Santiago Bernabéu Stadium, KIO Towers, Puerta del Sol
Walking Tour
This tour focuses on the historic center of Madrid, delving deeper into areas like Plaza Mayor, Mercado de San Miguel, Plaza de la Villa, and the Royal Palace area, getting a street-level perspective that complements the panoramic views from the bus. You will be accompanied by an English or Spanish-speaking guide.
Duration: 2 hours
Starting point: 10:45am from Plaza Mayor with "Tour and Friends”
Panoramic Bus Tour
- Keep in mind large suitcases or packages are not allowed on this experience.
- The buses are open-top, air-conditioned double-decker buses with sliding roofs.
- This experience is wheelchair accessible. However, each bus can accommodate only one wheelchair.
- The complimentary drink and free bike ride can be availed after ticket validation on the bus.
- Specific details related to the add-ons in your tickets, like walking tours, will be shared post-booking.
- Please note that the itinerary may be altered due to events or celebrations in the city.
Flamenco Show at Tablao La Carmela
- Pick either of 2 slots for the show: 8pm & 10pm. The duration is 1 hour.
- Please arrive 30 minutes before the opening time. People failing to appear at the established time will not be allowed entry or given a refund.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Reviews
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Snapshots from our guests
4.1
2,392 ratings
1.2K
658
254
127
162
Guests from United States, Italy, France and over 64 countries have loved this experience
What our guests say
Berger
Apr 2025Verified booking
Very well organized and interesting
View original review in French
Daniella
Jun 2025Verified booking
It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.
Tobias
Jun 2025Verified booking
ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.
JEAN-FRANÇOIS
May 2025Verified booking
Plus points: - always good to have a general view of a city - the 2 routes - historical & modern - are interesting Minuses: - too bad there weren't any intermediate stops so you could get off/climb to visit the sights - not all audio outlets worked properly - staff a bit nitpicky: with QR-Code + validity date, excessive to ask for printed tickets again
View original review in French
Timothy
May 2025Verified booking
The show was advertised as 1hr and actually only lasted 45mins. The flamenco dancing, though excellent, was a minor part of the 45mins.
Nicholas
May 2025Verified booking
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
Leoni
May 2025Verified booking
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
View original review in Italian
Debora
May 2025Verified booking
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
View original review in Dutch
Maxine
May 2025Verified booking
we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !
Fernanda
Apr 2025Verified booking
we loved the dances, the songs and the flamenco culture. the space is also super beautiful. we are very happy with the whole experience.
View original review in Spanish
Madalena
Apr 2025Verified booking
I bought the tickets thinking I'd be able to get on and off at the places I wanted (HOP ON/OFF), but all I got was misleading advertising. The place to catch the bus was also not the most central or suitable for those on foot. It was worth the driver giving me some tips on how to get around Madrid by bus for free.
View original review in Portuguese
Francine
Apr 2025Verified booking
The activity itself is great. The problem is the lack of complete information about the service. IT'S NOT HOP ON HOP OFF. You can only get on and off the bus at a single stop.
View original review in Portuguese
Ralf
Apr 2025Verified booking
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
View original review in German
Coppola
Apr 2025Verified booking
None warned me that the bus was no longer hop-on hop-off, so one could no longer get off at each stop and quin di could only get on from a predetermined starting point. This caused us considerable inconvenience
View original review in Italian
Chauffier
Apr 2025Verified booking
THE +: headphones worked well, feedback OK LES: starting point very difficult to find no stops, two complete routes with no stops at all
View original review in French
Aafje
Apr 2025Verified booking
It's a nice route by bus. Great to be able to see everything sitting down like that. Unfortunately, there was no option to leave the bus during the tour, so hop on hop off was out of the question. We understood that this has to do with the permit not being issued by Madrid at this time. In itself not a problem, but not known in the app where we bought the tickets and then it's still disappointing
View original review in Dutch
Anita
Mar 2025Verified booking
Basically we liked the tour, but we were not informed that there was only one starting point and no hop on hop off option.
View original review in German
annarita
Jun 2025Verified booking
Comprehensive and comprehensive tour of the city
View original review in Italian
Friedrich
May 2025Verified booking
Ferdinando was a great guide and add context
Tereza
May 2025Verified booking
Good way to see the city, panoramic view, multi language guide, do both routes.
Alex
May 2025Verified booking
Eva is an awesome guide for The Prado art works!
Petrus
May 2025Verified booking
Audio had many hiccups So not very audible
View original review in Dutch
LETICIA
May 2025Verified booking
I loved listening to the cantaora, she is extraordinary.
View original review in Spanish
Lila
May 2025Verified booking
The visit, the weather and the presentation
View original review in French
Daniela
May 2025Verified booking
The actors and musicians were great also the atmosphere and location
View original review in Italian
Skip the crowds & ride through Madrid on a private, eco-friendly tour with a bilingual guide.
- Everything you get: Tour Madrid in a green electric Tuk Tuk for 2, 3, or 4 hours with a small group, rolling past spots like Temple of Debod and Neptune’s Fountain, while your English and Spanish-speaking driver-guide shares stories and pauses at top photo stops to let you take it all in.
- Why choose this: If you're in Madrid with a small crew and want to see the sights in style without the crowds, this private tour is all you need.
Skip the crowds & ride through Madrid on a private, eco-friendly tour with a bilingual guide.
- Everything you get: Tour Madrid in a green electric Tuk Tuk for 2, 3, or 4 hours with a small group, rolling past spots like Temple of Debod and Neptune’s Fountain, while your English and Spanish-speaking driver-guide shares stories and pauses at top photo stops to let you take it all in.
- Why choose this: If you're in Madrid with a small crew and want to see the sights in style without the crowds, this private tour is all you need.
Inclusions
- 2/3/4-hour private tour of Madrid
- Small group of 4 people in 1 eco-friendly Tuk Tuk
- English and Spanish-speaking driver/guide
Exclusions
- Hop-on hop-off service
Explore Madrid’s highlights in a fun Eco Tuk Tuk tour! See iconic spots like the Royal Palace, Prado Museum, Retiro Park, and Santiago Bernabéu Stadium. Capture stunning photos while discovering historic landmarks, vibrant plazas, and modern districts, all in a comfortable, eco-friendly ride.
Popular stops: Royal Palace, Prado Museum, Retiro Park, Temple of Debod, Santiago Bernabéu Stadium
- Pets cannot tag along for this experience.
- Large bags and suitcases are not allowed on this experience.
- This experience is not wheelchair or pram/stroller accessible.
- Each tuk tuk fits up to 4 people. If you’ve got more in your group, book extra tuk tuks to fit everyone comfortably.
- The route might change during the day if there are road closures or demonstrations.
- In winter, tuk tuks are equipped with rain and wind protection plus warm blankets.
- If you’re more than 15 minutes late, the tour will be canceled and the payment won’t be refunded. Hence, it is recommended to arrive on time.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Combo (Save 5%): Santiago Bernabéu Stadium Entry Tickets + Madrid Panoramic Bus Tour
from €63
€59.85
5% off
Explore the home base of Real Madrid and tour key highlights across Madrid—the ultimate combo.
- Everything you get at Santiago Bernabéu Stadium: Timed entry tickets to Santiago Bernabéu Stadium, access to the locker rooms, players’ tunnel, a panoramic view of the stands, all the exhibits at the Real Madrid Museum, and the official Real Madrid merchandise store.
- Everything you get on your Madrid Panoramic Bus Tour: A 1-day pass that covers 35 key attractions across Madrid along two routes, letting you hop on and off depending on what you want to see.
- Why choose this: A single combo ticket that gets you access to the home of Real Madrid, and a panoramic bus tour that lets you cover all of Madrid’s key attractions.
- Upgrades: Get your 1-day bus pass to a 2-day pass, giving you twice the amount of time to explore the best that Madrid has to offer.
Explore the home base of Real Madrid and tour key highlights across Madrid—the ultimate combo.
- Everything you get at Santiago Bernabéu Stadium: Timed entry tickets to Santiago Bernabéu Stadium, access to the locker rooms, players’ tunnel, a panoramic view of the stands, all the exhibits at the Real Madrid Museum, and the official Real Madrid merchandise store.
- Everything you get on your Madrid Panoramic Bus Tour: A 1-day pass that covers 35 key attractions across Madrid along two routes, letting you hop on and off depending on what you want to see.
- Why choose this: A single combo ticket that gets you access to the home of Real Madrid, and a panoramic bus tour that lets you cover all of Madrid’s key attractions.
- Upgrades: Get your 1-day bus pass to a 2-day pass, giving you twice the amount of time to explore the best that Madrid has to offer.
Inclusions
Santiago Bernabéu
- Timed entry to the Santiago Bernabéu Stadium
- Entry to the Real Madrid Museum
- Radio guide system (as per option selected)
Madrid Panoramic Bus Tour
- 1 or 2-day unlimited bus tour pass (as per option selected)
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic, Japanese
- Free Wi-Fi
- Discount booklets for shops and restaurants
- Tour map
Exclusions
- Guided tour
- Food & drinks
- Transportation
Blue Route: Historical Madrid
- First bus: 10am from Museo del Prado
- Last bus: 6pm
- Popular stops: Royal Palace, Almudena Cathedral, Prado Museum]
- Click here for the Blue Route’s stops and boarding points.
Green Route: Modern Madrid
- First bus: 10am from Plaza de Neptuno
- Last bus: 6pm
- Popular stops: Santiago Bernabéu Stadium, Plaza de Castilla, Plaza de Cibeles
- Click here for the Green Route stops and boarding points.
Santiago Bernabéu Stadium
- Due to security reasons, the stadium doesn’t have any storage facilities for luggage, wheelchairs, and so on.
- Your timed entry tickets are only valid for the time and day you’ve chosen while making your booking. Do make sure to arrive within your chosen time slot.
- The stadium and museum are wheelchair accessible, but keep in mind that the tour includes multiple flights of stairs.
- Certified guide dogs are welcome at the stadium and museum, subject to presenting the official documentation.
- Visits to the locker rooms and benches are currently closed due to the renovation work at the stadium.
- The tour route may change due to the renovations and any events at the stadium. You’ll be informed of this change at the entrance, the ticket counter, or on the Real Madrid website.
- On match days, you can access the museum and the panoramic view of the stadium up to 5.5 hours before kickoff.
- Children under the age of 5 can enter for free and must be accompanied by an adult.
Madrid Panoramic Bus Tour
- The bus tour is wheelchair accessible and suitable for those with reduced mobility.
- Buses run every 15-30 minutes, and you can get on and off based on which attractions you want to visit.
- You get free Wi-Fi on board to access the multilingual audio guide.
- You’ll get a pair of complimentary audio headsets, but we’d recommend carrying your best pair for the ideal experience.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.4
9,877 ratings
6.9K
1.5K
575
325
514
Guests from France, Italy, United States and over 92 countries have loved this experience
What our guests say
Larrose
Jun 2025Verified booking
great! We even managed to get in 15 minutes before the start time. Too bad some rooms weren't available because of construction work.
View original review in French
Adolfina
Jun 2025Verified booking
A dream come true 😍🙏🏽, speechless
View original review in Portuguese
M.L.A.
Jun 2025Verified booking
The tour of the stadium was super fun. And the museum full of cups was also very impressive.
View original review in Dutch
Iolanda
May 2025Verified booking
Clear information and the app is very easy to use.
View original review in Portuguese
George
May 2025Verified booking
Loved everything 😍. Just amazing
Gerőcs
May 2025Verified booking
The highlight of my visit was the auditoria
Rebecca
May 2025Verified booking
Great experience. Highly recommended
Guillerault
May 2025Verified booking
The organization was perfect, and the hostesses and hosts very helpful.
View original review in French
Barry
May 2025Verified booking
All the European Cup memorabilia
Berger
Apr 2025Verified booking
Very well organized and interesting
View original review in French
Madalena
Apr 2025Verified booking
The activity was good. And it was easy to buy tickets.
View original review in Portuguese
Claudia
Apr 2025Verified booking
It was a nice visit, everything was very tidy
View original review in Spanish
Clayton
Apr 2025Verified booking
Tickets were good and no hassle at all to enter.
Ersan
Apr 2025Verified booking
I enjoyed it very much. The museum inside the stadium was very impressive and exciting. The atmosphere of the stadium was very nice. We left happy...
This review is translated. Show original review.
Maarten
Apr 2025Verified booking
Everything went easy with the check-in at the stadium very nice tour.
View original review in Dutch
Daniella
Jun 2025Verified booking
It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.
Francesca
Jun 2025Verified booking
Las entradas en la APP funcionaron perfectamente. La visita al Museo y al Estadio son geniales, ya que realmente se vive con Máxima pasión la historia del club desde sus inicios hasta hoy. Si recomendaría que la tienda tuviera más variedad de merchandising, ya que está muy dirigida a vestuario, mientras que la del Barcelona tiene todo tipo de productos, deportivos y no deportivos, que se pueden llevar de recuerdo.
Tobias
Jun 2025Verified booking
ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.
Petri
Jun 2025Verified booking
Those mascots outside the stadium were very pushy and aggressive. The mascots demanded money, at first 100 euros and finally I had to give them something. The mascots were very threatening and without me noticing they also took 10 euros from my 13 year old child. The child said that he was afraid of the mascots and that they had tried to get more money. You should do something about it, because they are in the vicinity of the stadium and we tourists thought that the mascots were welcoming us to the stadium and that they were involved in the event itself.😡
Jesus
Jun 2025Verified booking
It has been more than you would expect from a museum of trophies and practice tools. Wonderful emotional and heartfelt experience.
View original review in Spanish
Shalini
May 2025Verified booking
The stadium is very well maintained. Museum is too good with all the trophies, teashirts, shoes and football displayed nicely. Treatment to handicapped passengers was very nice. Renovation is done very superb and eye catching.
JEAN-FRANÇOIS
May 2025Verified booking
Plus points: - always good to have a general view of a city - the 2 routes - historical & modern - are interesting Minuses: - too bad there weren't any intermediate stops so you could get off/climb to visit the sights - not all audio outlets worked properly - staff a bit nitpicky: with QR-Code + validity date, excessive to ask for printed tickets again
View original review in French
David
May 2025Verified booking
Both of the tours were fantastic headout were fantastic from start to finish the tickets arrived in good time would definitely recommend headout.
MARIA
May 2025Verified booking
My name is Nieves Fernández Gómez. On Tuesday 6th I got the tickets by mistake for the same day when I intended to get them for Tuesday 13th. In Headout's web page there was a phone number that turned out to be the Santiago Bernabeu's. A very kind girl told me that I should solve it with Headout but anyway she gave me an email to which I was unable to send anything. A very kind girl told me that I should solve it with Headout but anyway she gave me an email to which it was impossible for me to send anything. The same thing happened to me with the email that appears on the Headout page. So I paid for the tickets for Tuesday 6th and got new ones for Tuesday 13th.
View original review in Spanish
Nicholas
May 2025Verified booking
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
Combo (Save 5%): Liria Palace Tickets + Madrid Panoramic Bus Tour
from €51
€48.20
5% off
Perfect for first timers: one pass, top sights, and serious savings—what’s not to love?
- Everything you get at Liria Palace: Tour 14 private rooms in Madrid’s most exclusive palace, packed with Goyas, love letters, and even Columbus’s map. Just when you think it’s all tradition, Joana Vasconcelos' exhibition crashes the party with bold art placed among priceless relics.
- Everything you get on the Madrid bus tour: See the city on a bus tour that loops past 30+ top sights like the Prado Museum and Santiago Bernabéu Stadium. With open-top views, audio guide in 14 languages, walking tours, and bike rides—it’s your all-access pass to the city streets.
- Why choose this combo: Royal rooms inside, city views outside—this combo nails both. It's history, art, and Madrid’s must-sees in one smooth ticket.
Perfect for first timers: one pass, top sights, and serious savings—what’s not to love?
- Everything you get at Liria Palace: Tour 14 private rooms in Madrid’s most exclusive palace, packed with Goyas, love letters, and even Columbus’s map. Just when you think it’s all tradition, Joana Vasconcelos' exhibition crashes the party with bold art placed among priceless relics.
- Everything you get on the Madrid bus tour: See the city on a bus tour that loops past 30+ top sights like the Prado Museum and Santiago Bernabéu Stadium. With open-top views, audio guide in 14 languages, walking tours, and bike rides—it’s your all-access pass to the city streets.
- Why choose this combo: Royal rooms inside, city views outside—this combo nails both. It's history, art, and Madrid’s must-sees in one smooth ticket.
Inclusions
Liria Palace
- Entry to Liria Palace
- Access to a temporary exhibition: Flamboyant by Joana Vasconcelos
- Digital audio guide in English, French, German, Italian, Portuguese & Spanish
- Small group tour of 10 guests
Madrid bus tour
- 60 to 90-minute panoramic tour
- 24-hour ticket validity
- Access to two routes
- 2-hour guided walking tour
- Complimentary drink at La Quimera
- Free 30-minute bike or pedal kart ride at Retiro Park with "Retiro Magic"
- Live guide in English or Spanish (on the walking tour)
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic & Japanese
- Free headphones
Exclusions
Liria Palace
- Tour guide
Madrid bus tour
- Hop-on hop-off service
Madrid bus tour:
Please click here for a detailed route map and its boarding point.
Historic Madrid (Blue Route)
- First bus: 9:30am from Museo del Prado
- Last bus: 8pm from Museo del Prado
- Frequency: Every 15 minutes
- Duration: 90 minutes
Modern Madrid (Green Route)
- First bus: 9:30am from Plaza Neptuno
- Last bus: 8:30pm from Plaza Neptuno
- Frequency: Every 20 minutes
- Duration: 60 minutes
Liria Palace
- Food & beverages, sharp metallic tools or objects, weapons, large travel bags, backpacks, suitcases, and umbrellas are not allowed on this experience.
- Note that you cannot touch restricted artworks and furniture, sit on chairs, on the palace floors, or obstruct the passage. Also, running around the rooms, smoking in patios, gardens, or indoor rooms is strictly not allowed.
- Due to venue restrictions, pets cannot tag along for this experience.
- Photography is strictly prohibited at the venue.
- The ground and first floors are accessible. However, the gardens are not adapted for people with reduced mobility or wheelchairs.
- Your guide dogs are welcome at the venue.
- Children under 14 years must always be accompanied by an adult.
- You can visit the on-site store only if you have Liria Palace tickets.
- Joana Vasconcelos’ temporary exhibition is open till July 31, 2025.
- The tour follows a free circular route, allowing visitors to admire both Vasconcelos' works and the palace's art collection, along with its gardens.
- The digital audio guide can be downloaded at the start of the tour using a simple QR code. It features insights from Joana Vasconcelos herself.
- Available facilities: cloak room/storage space.
Madrid bus tour
- Only one trip per route is allowed.
- The buses are open-top, air-conditioned double-decker buses with sliding roofs.
- The ticket is valid for both routes for 24 hours after redemption, any day of the week.
- The complimentary drink and free bike ride can be availed after ticket validation on the bus.
- Specific details related to the add-ons in your tickets, like walking tours, will be shared post-booking.
- Please note that the itinerary may be altered due to events or celebrations in the city.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.3
3,025 ratings
1.7K
827
210
94
179
Guests from United States, Italy, Brazil and over 57 countries have loved this experience
What our guests say
Sandra
Jun 2025Verified booking
The ease and logic of the process. All correct
View original review in Spanish
Berger
Apr 2025Verified booking
Very well organized and interesting
View original review in French
Maria
Mar 2025Verified booking
Beautiful and spectacular. We loved it
View original review in Spanish
Daniella
Jun 2025Verified booking
It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.
Tobias
Jun 2025Verified booking
ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.
JEAN-FRANÇOIS
May 2025Verified booking
Plus points: - always good to have a general view of a city - the 2 routes - historical & modern - are interesting Minuses: - too bad there weren't any intermediate stops so you could get off/climb to visit the sights - not all audio outlets worked properly - staff a bit nitpicky: with QR-Code + validity date, excessive to ask for printed tickets again
View original review in French
Maite
May 2025Verified booking
Perfect symbiosis of art. The traveling exhibition impresses in a timeless classical palace of great cultural and social roots with great ornamental harmony of incalculable value.
View original review in Spanish
Nicholas
May 2025Verified booking
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
Leoni
May 2025Verified booking
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
View original review in Italian
Debora
May 2025Verified booking
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
View original review in Dutch
Maxine
May 2025Verified booking
we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !
Madalena
Apr 2025Verified booking
I bought the tickets thinking I'd be able to get on and off at the places I wanted (HOP ON/OFF), but all I got was misleading advertising. The place to catch the bus was also not the most central or suitable for those on foot. It was worth the driver giving me some tips on how to get around Madrid by bus for free.
View original review in Portuguese
Francine
Apr 2025Verified booking
The activity itself is great. The problem is the lack of complete information about the service. IT'S NOT HOP ON HOP OFF. You can only get on and off the bus at a single stop.
View original review in Portuguese
Ralf
Apr 2025Verified booking
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
View original review in German
Coppola
Apr 2025Verified booking
None warned me that the bus was no longer hop-on hop-off, so one could no longer get off at each stop and quin di could only get on from a predetermined starting point. This caused us considerable inconvenience
View original review in Italian
Chauffier
Apr 2025Verified booking
THE +: headphones worked well, feedback OK LES: starting point very difficult to find no stops, two complete routes with no stops at all
View original review in French
Aafje
Apr 2025Verified booking
It's a nice route by bus. Great to be able to see everything sitting down like that. Unfortunately, there was no option to leave the bus during the tour, so hop on hop off was out of the question. We understood that this has to do with the permit not being issued by Madrid at this time. In itself not a problem, but not known in the app where we bought the tickets and then it's still disappointing
View original review in Dutch
Anita
Mar 2025Verified booking
Basically we liked the tour, but we were not informed that there was only one starting point and no hop on hop off option.
View original review in German
JOSE
Jun 2025Verified booking
How easy it was to manage the purchase of the tickets and how to manage the visit.
View original review in Spanish
annarita
Jun 2025Verified booking
Comprehensive and comprehensive tour of the city
View original review in Italian
Friedrich
May 2025Verified booking
Ferdinando was a great guide and add context
Tereza
May 2025Verified booking
Good way to see the city, panoramic view, multi language guide, do both routes.
Alex
May 2025Verified booking
Eva is an awesome guide for The Prado art works!
xavier
May 2025Verified booking
excellent experience I loved the palace and the exposition. I am from Puerto Rico.
View original review in Spanish
Petrus
May 2025Verified booking
Audio had many hiccups So not very audible
View original review in Dutch
Combo (Save 9%): Madrid Panoramic Bus Tour + Paseo del Arte 3 Museum Pass
from €66
€60.04
9% off
Cover 35 landmarks on your panoramic bus tour & get entry to the Prado, Reina Sofia, and Thyssen-Bornemisza Museums.
- Everything you get on your Panoramic Bus Tour: A 1 or 2-day unlimited bus pass that covers 35 attractions across two routes, giving you the flexibility to get off the bus at any stop of your choice.
- Everything you get with the Paseo del Arte 3 Museum Pass: A single pass that gets you access to the Prado Museum, Reina Sofia, and Thyssen-Bornemisza Museums. With a validity of one year, you can explore each museum whenever you’d like.
- You’ll see: Key landmarks across Madrid, such as the Prado Museum, Plaza de España, Santiago Bernabéu Stadium, and the Royal Palace of Madrid, on your panoramic bus tour.
- Why choose this: Save big with this combo that covers all of Madrid’s attractions via a bus tour, along with three of Madrid’s most coveted art history museums.
Cover 35 landmarks on your panoramic bus tour & get entry to the Prado, Reina Sofia, and Thyssen-Bornemisza Museums.
- Everything you get on your Panoramic Bus Tour: A 1 or 2-day unlimited bus pass that covers 35 attractions across two routes, giving you the flexibility to get off the bus at any stop of your choice.
- Everything you get with the Paseo del Arte 3 Museum Pass: A single pass that gets you access to the Prado Museum, Reina Sofia, and Thyssen-Bornemisza Museums. With a validity of one year, you can explore each museum whenever you’d like.
- You’ll see: Key landmarks across Madrid, such as the Prado Museum, Plaza de España, Santiago Bernabéu Stadium, and the Royal Palace of Madrid, on your panoramic bus tour.
- Why choose this: Save big with this combo that covers all of Madrid’s attractions via a bus tour, along with three of Madrid’s most coveted art history museums.
Inclusions
Madrid Panoramic Bus Tour
- 1 or 2-day unlimited bus tour pass
- Audio guide in Spanish, Catalan, Gallego, Euskera, English, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Arabic, Japanese
- Free Wi-Fi
- Discount booklets for shops and restaurants
- Tour map
Paseo del Arte 3 Museum Pass
- Entry to the Prado Museum
- Entry to the Thyssen-Bornemisza Museum
- Entry to the Reina Sofia Museum
Exclusions
Madrid Panoramic Bus Tour
- Entry to attractions
Paseo del Arte 3 Museum Pass
- Access to the temporary exhibitions at the Thyssen-Bornemisza Museum
Blue Route: Historical Madrid
- First bus: 10am from Museo del Prado
- Last bus: 6pm
- Popular stops: Royal Palace, Almudena Cathedral, Prado Museum
- Click here for the Blue Route stops and boarding points.
Green Route: Modern Madrid
- First bus: 10am from Plaza de Neptuno
- Last bus: 6pm
- Popular stops: Santiago Bernabeu Stadium, Plaza de Castilla, Plaza de Cibeles
- Click here for the Green Route stops and boarding points.
Route details
Blue Route: Historical Madrid
- First bus: 10am from Museo del Prado
- Last bus: 6pm
- Popular stops: Royal Palace, Almudena Cathedral, Prado Museum]
- Click here for the Blue Route’s stops and boarding points.
Green Route: Modern Madrid
- First bus: 10am from Plaza de Neptuno
- Last bus: 6pm
- Popular stops: Santiago Bernabeu Stadium, Plaza de Castilla, Plaza de Cibeles
- Click here for the Green Route stops and boarding points.
Madrid Panoramic Bus Tour
- The bus tour is wheelchair accessible and suitable for those with reduced mobility.
- Buses run every 15-30 minutes, and you can get on and off based on which attractions you want to visit.
- You get free Wi-Fi on board to access the multilingual audio guide.
- You’ll get a pair of complimentary audio headsets, but we’d recommend carrying your best pair for the ideal experience.
Paseo del Arte 3 Museum Pass
- The Paseo del Arte Pass is valid for a year from the time of booking. However, keep in mind that you can only enter each museum once.
- All three venues are wheelchair-accessible.
- Tripods, selfie sticks, and flash photography are prohibited at all three museums.
- Food and drinks are not allowed inside all three museums. However, each has a few dining options if you want to grab a bite.
- Guide dogs and emotional support animals are allowed, subject to a valid medical certificate.
Prado Museum
- The Prado Museum offers facilities to store outerwear, baggage, and other personal items.
- Some sections in the museum may be closed at the last minute at the authorities’ discretion.
- To get the most out of the Paseo del Arte Pass, make sure to download the Essential Art Walk app, which is compatible with iOS and Android smartphones.
Reina Sofia Museum
- Photography and videography are restricted in area 206 (Guernica).
- Carrying a bottle of water is duly justified in cases of pregnant women, guests with special needs, or anyone who may be sick.
- Guests with small backpacks must wear them in front to avoid disturbing other visitors and to avoid them brushing against the artworks.
- Guests under the age of 18, over 65, and students under 25 can get free entry, subject to carrying a valid ID.
- The museum remains closed on January 1 and 6, May 1 and 15, November 9, and December 24, 25, and 31.
Thyssen Bornemisza Museum
- Entry to the museum is free on Mondays, and you can collect your free tickets at the venue.
- Prams, wheelchairs, and electric scooters are available for use, free of cost.
- Download the free Second Canvas Thyssen App for unique insights into the artwork.
- These tickets can't be cancelled or rescheduled.
Reviews
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4.3
4,986 ratings
2.9K
1.4K
346
170
240
Guests from United States, Italy, France and over 71 countries have loved this experience
What our guests say
Elizabeth
May 2025Verified booking
Everything was wonderful. We were even treated to a military parade while waiting in line. Thank you for assisting us with rescheduling our ticket dare after a death in the family causing a change in our family plans. We are very grateful to the staff!
Berto
May 2025Verified booking
Professionalism and friendliness of the museum staff. Beautiful experience because it allows you to see masterpieces
View original review in Italian
Olivier
May 2025Verified booking
Two extraordinary museums The diversity and homogeneity of the Thyssen still captivate me
View original review in French
Filip
May 2025Verified booking
Awesome and worth every penny.
Olga
Apr 2025Verified booking
Everything was great! Good organization, logical, well-ordered rooms. Wonderful paintings.
View original review in German
Berger
Apr 2025Verified booking
Very well organized and interesting
View original review in French
Maksic
Apr 2025Verified booking
I walked alone. I chose a tempo I could follow. I will definitely come back again.
Daniella
Jun 2025Verified booking
It was nice. Good route and nice audios while going around. The only thing I didn't like was that it is named "Hop on Hop off tour" but its a bus without stops, so especially with kids it would have been better to have that option of going down whenever you'd like.
Tobias
Jun 2025Verified booking
ould have been a great tour but there were no stops - unfortunately also no real visible info prior bying the tickets. That's a huge dissatisfaction for some of the spots we would have liked to visit a bit longer and continue the tour later which was not possible - but the tickets were already bougt.
JEAN-FRANÇOIS
May 2025Verified booking
Plus points: - always good to have a general view of a city - the 2 routes - historical & modern - are interesting Minuses: - too bad there weren't any intermediate stops so you could get off/climb to visit the sights - not all audio outlets worked properly - staff a bit nitpicky: with QR-Code + validity date, excessive to ask for printed tickets again
View original review in French
Stephanie
May 2025Verified booking
The richness of the collections - the way the Reina Sofia tells some of the modern history of Spain through art, the construction of Guernica through Dora Mar's photographs, the outstanding and uncrowded Thyssen-Bornemisza
Elena
May 2025Verified booking
Very pleasant, well organized. I found the museums easy to walk around and admire the works. I will take a wonderful experience with me
View original review in Italian
Nicholas
May 2025Verified booking
Good explanations of all the sights. Just too bad there is no hop in hop off while it is advertised as such
View original review in Dutch
Andréa
May 2025Verified booking
Getting in and having special access was fundamental to enjoying the tour and avoiding the long queues at the door. Avoiding the long queues was the highlight of choosing to buy the tickets through the APP, the ease of purchase, the quick turnaround and the communications too. Just one observation: the tour is long and it's practically impossible to do it all in one day. Another important point of this ticket is the possibility of visiting any day within a year and on any day of the week and at any time. However, this is good for those who can be in Madrid for more days and organize their schedule. That's fantastic!
View original review in Portuguese
Leoni
May 2025Verified booking
I had never been to Madrid, so I booked the bus tour on-Line. No problem getting on the bus , Everything pleasant and I got to see Madrid with the two bus tours.
View original review in Italian
Debora
May 2025Verified booking
It was nice to be able to see Madrid above street level because then you really see how beautiful the buildings are. The tour itself was not very fascinating little was told about the history of the city or certain places, just which architect designed it. I would have liked to hear a little more.
View original review in Dutch
Maxine
May 2025Verified booking
we booked the tickets online ...it was super easy to find the buses..and we took old tour first .stopped for lunch .then took new tour... it wascwell organized and the audio guide worked really well. We enjoyed everything we saw..thankyou !
Daniel
Apr 2025Verified booking
We started at Tysenn. Everything went very smoothly, the accreditation and the entrance. Not so in the Pardo (the second visit) where there was the main queue and a second shorter queue (20' wait) to accredit the QR code. With the Reina Sofia we finally had a second shorter queue, but as there were less visitors there were a couple of minutes of waiting.
View original review in Spanish
Madalena
Apr 2025Verified booking
I bought the tickets thinking I'd be able to get on and off at the places I wanted (HOP ON/OFF), but all I got was misleading advertising. The place to catch the bus was also not the most central or suitable for those on foot. It was worth the driver giving me some tips on how to get around Madrid by bus for free.
View original review in Portuguese
Theresa
Apr 2025Verified booking
Of course the art is what made it memorable. We were glad to be able to take a break in the cafe. The maps were confusing and we missed galleries we wanted to see. The restrooms were hard to find.
Francine
Apr 2025Verified booking
The activity itself is great. The problem is the lack of complete information about the service. IT'S NOT HOP ON HOP OFF. You can only get on and off the bus at a single stop.
View original review in Portuguese
Ralf
Apr 2025Verified booking
The ride and the audio guide were very good. What was not good was that there was no indication at the time of booking that there are currently no more hop-on hop-off tours in Madrid, only panoramic tours without stops. It was therefore not possible to get on the bus near our hotel as we had intended, so we had to ask around and walk to the starting point at the Prado MUSEUM.
View original review in German
Coppola
Apr 2025Verified booking
None warned me that the bus was no longer hop-on hop-off, so one could no longer get off at each stop and quin di could only get on from a predetermined starting point. This caused us considerable inconvenience
View original review in Italian
George
Apr 2025Verified booking
1) I was confused when I got to the venue as to why I didn't already have a ticket. At one of the venues, the ticket office person initially rejected it as a valid voucher. I had to explain to her that it was. 2) the tour groups at the Prado make the experience impossible to enjoy for independent travelers. You should try to reserve certain hours of the day when tour groups aren't allowed to operate. They monopolize all the masterpieces.
Chauffier
Apr 2025Verified booking
THE +: headphones worked well, feedback OK LES: starting point very difficult to find no stops, two complete routes with no stops at all
View original review in French
Why choose the Madrid City Sightseeing tours?
Flexible travel options
City Sightseeing Madrid allows you to hop on and off at your convenience, giving you the freedom to explore attractions at your own pace.
Panoramic views
Traveling on open-top buses offers stunning panoramic views of Madrid, allowing you to capture beautiful photos while enjoying the fresh air.
Multilingual audio guides
The audio guides are available in several languages, making it accessible for international visitors to learn about the city's highlights as they travel.
Comprehensive routes
With multiple routes covering key landmarks, you can easily see both historic and modern sites, ensuring a well-rounded experience of the city.
Additional perks
Enjoy complimentary guided walking tours that enhance your sightseeing experience, providing deeper insights into Madrid's rich history and culture.
Madrid City Sightseeing routes, stops and maps
Red Route
The Red Route takes you through Madrid’s historic center, passing iconic landmarks like the Royal Palace, Puerta del Sol, and the Prado Museum, offering a deep dive into the city’s cultural heritage.
- First stop: Museo del Prado
- Timings: 9:30am to 8:30pm
- Frequency: Every 25 minutes
- Number of stops: 16
- Full loop duration: 1 hour 30 minutes
Green Route
This route explores modern Madrid, including stops at Santiago Bernabéu Stadium, the business district, and more, showcasing the city’s contemporary architecture and cosmopolitan side.
- First stop: Plaza Neptuno
- Timings: 10am to 8:30pm
- Frequency: Every 40 minutes
- Number of stops: 16
- Full loop duration: 45 minutes
Highlights of your Madrid City Sightseeing tour
Royal Palace of Madrid
Route name: Red Route
Attraction timings: 9:30am to 8pm
Read more
Suggested Madrid City Sightseeing Itineraries
Madrid in 1 day/24 hours
Madrid in 2 days/48 hours
Experience the best of Madrid in one day with this exciting itinerary, blending historical and modern attractions.
- Start at the Royal Palace, exploring its stunning architecture and rich history.
- Then, visit the Prado Museum, home to masterpieces by Spanish artists.
- Switch to the Green Route and admire the iconic Puerta de Alcalá.
- Continue to the Santiago Bernabéu Stadium, a must-see for football fans.
- End your day at Plaza de Cibeles, enjoying the beautiful fountains and vibrant atmosphere.
Day 1
Discover Madrid’s vibrant culture and history over two days with this engaging itinerary, featuring a mix of attractions from both routes.
- Begin at the Royal Palace, exploring its opulent rooms and gardens.
- Visit the Almudena Cathedral nearby for stunning architecture.
- Hop on the Red Route to the Prado Museum, admiring works by Velázquez and Goya.
- Stroll through Retiro Park, enjoying its serene atmosphere and beautiful sculptures.
- End your day at Plaza Mayor, savoring tapas at a local café.
Day 2
Discover Madrid’s vibrant culture and history over two days with this engaging itinerary, featuring a mix of attractions from both routes.
- Start at the iconic Puerta de Alcalá for great photo opportunities.
- Visit the National Archaeological Museum to learn about Spain's rich history.
- Switch to the Green Route and explore the modern architecture of the CaixaForum.
- Head to Santiago Bernabéu Stadium for a tour of this legendary football venue.
- Conclude your trip at Plaza de Cibeles, taking in the stunning fountains and vibrant city life.
Madrid City Sightseeing: FAQ's
How do City Sightseeing hop-on hop-off buses work in Madrid?
City Sightseeing Madrid lets you hop on and off at designated stops across two routes, exploring the city's attractions at your own pace.
What is included in a Madrid City Sightseeing Tour ticket?
Tickets include access to both Red and Green routes, complimentary walking tours, entry to museums, e-scooters for hire, a complimentary food & drink tasting, and audio guides in multiple languages.
How often are the Madrid City Sightseeing hop-on hop-off buses?
Buses run every 25-40 minutes.
How many Madrid City Sightseeing routes are there?
There are two main routes: the Red Route, covering historical landmarks, and the Green Route, focusing on modern Madrid attractions.
Are there audio guides on the Madrid City Sightseeing hop-on hop-off bus tours?
Yes, multilingual audio guides are available on the buses, offering interesting facts and commentary about Madrid’s attractions.
Are the Madrid City Sightseeing bus tours accessibility-friendly?
Yes, the buses are wheelchair accessible. It should be 70cm wide, 120cm long, and 135cm high to board the bus. Remember that each bus can accommodate only one wheelchair at a time.
How long is my ticket valid for?
Tickets are valid for either 1 or 2 days, depending on your choice.