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English
- Palazzo Vecchio
- Palazzo Vecchio Courtyard
- History
- Inside
- Collections
- Secret Passages
- Palazzo Vecchio Tower
- Hall of the 500
Palazzo Vecchio Tickets & Tours
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Skip the hour-long ticket queues to explore Florence's historically rich townhall-turned-museum.
- Everything you get: Skip the lines to the Medici palace at your chosen time. The tickets give you access to see the gilded columns of the Courtyard of Michelozzo, the Hall of the Five Hundred, and Medici chambers on the upper floors.
- Why choose this: This is the most budget-friendly, straightforward way to explore the museum freely, at your own chosen time, all without hours of queue.
- Upgrades: Add a multilingual audio guide to get in-depth historical commentaries on all the museum exhibits or join an English guided tour and get personalized insights from an expert on the museum's heritage.
Skip the hour-long ticket queues to explore Florence's historically rich townhall-turned-museum.
- Everything you get: Skip the lines to the Medici palace at your chosen time. The tickets give you access to see the gilded columns of the Courtyard of Michelozzo, the Hall of the Five Hundred, and Medici chambers on the upper floors.
- Why choose this: This is the most budget-friendly, straightforward way to explore the museum freely, at your own chosen time, all without hours of queue.
- Upgrades: Add a multilingual audio guide to get in-depth historical commentaries on all the museum exhibits or join an English guided tour and get personalized insights from an expert on the museum's heritage.
Inclusions
- Skip-the-line entry to Palazzo Vecchio
- Digital audio guide to download on your phone, available in English, Spanish and French (as per option selected)
- English guided tour (as per option selected)
What to bring
- Bring a valid photo ID matching the name on your booking for entry verification.
- If you’re opting for an audio guide, please carry your headphones to listen to it.
What’s not allowed
- Large bags, suitcases, and oversized luggage are not permitted inside the museums.
- Food and drinks are not allowed inside exhibition spaces.
- Pets are not permitted, except for registered service animals.
- Flash photography, tripods, and filming equipment are prohibited in exhibition areas.
- Smoking and the use of e-cigarettes are strictly forbidden within museum premises.
Accessibility
- The museum is partially accessible. While the ground floor is accessible via a ramp, the upper floors pose challenges as they have no elevators.
Additional information
- Please note that you will need to pass through the mandatory security checks at the museum's entrance.
- These tickets can't be cancelled or rescheduled.
Unravel Medici mysteries in corridors and rooms hidden from the public, on an exclusive tour!
- Follow an expert guide up the narrow passages of Duke Gualtieri’s medieval stairway, and through a door concealed by a painting.
- Enter an intriguing private study, and view the coffered ceiling of the ‘Hall of the 500’ from a unique perspective.
- With your skip-the-line tickets, freely walk through the rest of Palazzo Vecchio.
Unravel Medici mysteries in corridors and rooms hidden from the public, on an exclusive tour!
- Follow an expert guide up the narrow passages of Duke Gualtieri’s medieval stairway, and through a door concealed by a painting.
- Enter an intriguing private study, and view the coffered ceiling of the ‘Hall of the 500’ from a unique perspective.
- With your skip-the-line tickets, freely walk through the rest of Palazzo Vecchio.
Inclusions
- Skip-the-line entry to Palazzo Vecchio
- English guided tour of the secret passages
- You can cancel these tickets up to 48 hours before the experience begins and get a full refund.
Skip the queues and scale the 95-meter tower, once a Medici prison, now your window to Florence’s 360° vistas.
- Everything you get: Get a fast-track entry to climb 230+ medieval steps to the 95-meter watchtower to get views of the famous Brunelleschi's Dome and the Arno river.
- Why choose this: This experience lets you have direct access to the tower, bypassing a 30-minute long queue at the site. On your way up encounter historic guard walkways and prison cells that once held Cosimo de' Medici.
Skip the queues and scale the 95-meter tower, once a Medici prison, now your window to Florence’s 360° vistas.
- Everything you get: Get a fast-track entry to climb 230+ medieval steps to the 95-meter watchtower to get views of the famous Brunelleschi's Dome and the Arno river.
- Why choose this: This experience lets you have direct access to the tower, bypassing a 30-minute long queue at the site. On your way up encounter historic guard walkways and prison cells that once held Cosimo de' Medici.
Inclusions
- Skip-the-line entry to Arnolfo Tower
Exclusions
- Museum exhibits and chambers
What to bring
- Bring a valid photo ID to match the name on your booking if requested at the entrance.
What’s not allowed
- Large bags, suitcases, and oversized luggage are not allowed inside the museums for security reasons.
- Pets are not permitted, except for registered service animals.
Accessibility
- Steep staircases, such as the 223 steps in the Arnolfo Tower, make it not suitable for guests with mobility issues.
Additional information
- Please note that the entrance to the tower is within Palazzo Vecchio on the second floor, near the Hall of Lilies chamber.
- You will need to go through mandatory security checks at the tower entrance.
- These tickets can't be cancelled or rescheduled.
From civic power to dynastic rule & now a museum, learn 700 years of palace history with a licensed guide.
- Everything you get: Breeze past the crowds and explore the museum with a licensed guide in a group of up to 20 guests.
- Why choose this: Trace Savonarola’s rise in the Hall of Five Hundred and step into the Medici’s private apartments to decode works by Bronzino and Vasari as your local expert brings medieval Florentine history to life. You can cover 500 artworks and 40 grand halls without missing a detail.
- Upgrades: Personalize your visit with a small-group tour (max 14 guests) or take a guided walk up the Duke Gualtieri’s hidden stairway to uncover secret cabinets and artifacts.
From civic power to dynastic rule & now a museum, learn 700 years of palace history with a licensed guide.
- Everything you get: Breeze past the crowds and explore the museum with a licensed guide in a group of up to 20 guests.
- Why choose this: Trace Savonarola’s rise in the Hall of Five Hundred and step into the Medici’s private apartments to decode works by Bronzino and Vasari as your local expert brings medieval Florentine history to life. You can cover 500 artworks and 40 grand halls without missing a detail.
- Upgrades: Personalize your visit with a small-group tour (max 14 guests) or take a guided walk up the Duke Gualtieri’s hidden stairway to uncover secret cabinets and artifacts.
Inclusions
- Guided tour of Palazzo Vecchio with skip-the-line entry
- An expert English or Italian speaking guide (as per option selected)
- A group of up to 20 guests
- Small group tour of up to 14 guests only available in English, Italian, French and German (as per option selected)
- English guided tour of the secret passages (as per option selected)
What to bring
- Bring a valid photo ID matching the name on your booking for entry verification.
What’s not allowed
- Large bags, suitcases, and oversized luggage are not permitted inside the museums.
- Food and drinks are not allowed inside exhibition spaces.
- Pets are not permitted, except for registered service animals.
- Flash photography, tripods, and filming equipment are prohibited in exhibition areas.
- Smoking and the use of e-cigarettes are strictly forbidden within museum premises.
Accessibility
- The museum is partially accessible. While the ground floor is accessible via a ramp, the upper floors pose challenges as they have no elevators.
Additional information
- Please note that you will need to pass through the mandatory security checks at the museum's entrance.
- You can cancel these tickets up to 48 hours before the experience begins and get a full refund.
- With just a small group of up to 14 people and fast-track entry, experience the history of Palazzo Vecchio more intimately, Florence's symbol of civic power.
- An experienced tour guide will tell you the history and meaning behind the walls of frescoes representing the elements in the private apartments.
- Put on your headsets and learn more about Michaelangelo’s sculpture, Genius of Victory, and other Renaissance art in the Hall of Five Hundred.
- Soak in the sights and scents of Piazza della Signoria from the terrace at the back of the Palazzo Vecchio.
- Select a professional guide in the language of your choice to understand the cartography murals and artifacts in the Hall of Geographical Maps.
- With just a small group of up to 14 people and fast-track entry, experience the history of Palazzo Vecchio more intimately, Florence's symbol of civic power.
- An experienced tour guide will tell you the history and meaning behind the walls of frescoes representing the elements in the private apartments.
- Put on your headsets and learn more about Michaelangelo’s sculpture, Genius of Victory, and other Renaissance art in the Hall of Five Hundred.
- Soak in the sights and scents of Piazza della Signoria from the terrace at the back of the Palazzo Vecchio.
- Select a professional guide in the language of your choice to understand the cartography murals and artifacts in the Hall of Geographical Maps.
Inclusions
- Guided tour of Palazzo Vecchio Museum
- English, Spanish, Italian, French, or German-speaking guide
- Small group of up to 14 people
- Fast-track entry
- Radio headsets for more than 6 people
Exclusions
- Tips
- Tip: Keep an eye out for the Terrace of Saturn in the Room of Elements, which features a ceiling fresco metaphorically representing Saturn.
- This experience is wheelchair and pram/stroller accessible.
- You may be asked to enter via the security check line on busy days.
- You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Make the most of Florence
Why visit Palazzo Vecchio Museum?
🏰A townhall and medieval castle
If you're interested in the evolution of democracy, Palazzo Vecchio has secrets to share. Its architecture relays its unique history as a fortress complex, ducal palace, and city council.
⛲Renaissance courtyards and apartments
Duke Cosimo I de' Medici collected eclectic 16th-century artifacts and assigned Renaissance artists like Michelangelo and Vasari to transform the family’s living spaces and formal halls.
🏹A 95-meter tall watchtower
The Arnolfo Tower and the perimeter walkways are part of a medieval defensive system for the city. You can climb over 230 steps above Palazzo Vecchio to access the top and look out at Florence.
🚪Mysterious secret corridors & chambers
There’s a concealed route within the palace, winding through hidden doors and stairways, allowing you to see a new side of its design and structure! This is available on a special secret passages tour.
📍Right in the Florentine core
This iconic structure is nestled in the heart of Piazza del Signoria, retaining its legacy as the city's fortified political core. Glimpse the Duomo’s red dome and visit other monuments like Uffizi Gallery just minutes away.
Your Palazzo Vecchio tickets explained
Skip-the-line tickets
What you get:
- Bypass the ticketing queues and directly access all three floors of the Palazzo Vecchio Museum.
- Enter at your chosen time slot, add on an optional multilingual audio guide.
Best for:
Those short on time and wanting to explore on their own.
Available experiences:
- Palazzo Vecchio Skip-the-Line Tickets
Guided tours
What you get:
- 1 to 2 hours with a professional guide taking you through all three floors.
- The choice of a small group upgrade.
Best for:
A more detailed understanding of the attraction, and to have all your questions answered on the spot.
Available experiences:
- Palazzo Vecchio Skip-the-Line Guided Tour
Additional access (Arnolfo Tower/Secret Passages)
What you get:
- Go beyond the three floors of Palazzo Vecchio Museum to access the top of its 95-meter tower.
- Or, traverse the hidden corridors on a tour of the Secret Passages followed by lunch or gelato-tasting.
Best for:
Those seeking a more in-depth exploration of exclusive sections.
Available experiences:
- Arnolfo Tower Skip-the-Line Tickets
- Palazzo Vecchio Secret Passages Guided Tour
Combo tickets
What you get:
- Discounted skip-the-line entry to attractions that are right near each other and related to the Medici Mile, like Uffizi Gallery or the Medici Chapel.
- Book a cost-saving combo to access Arnolfo Tower and Palazzo Vecchio seamlessly.
Best for:
Travelers looking for budget-friendly experiences immersed in art and history.
Available experiences:
From happy customers
Jenny
Jan, 2026
Beautiful chapel, for me the highlight in Florence. The entrance is super organized, the staff is very nice and helpful. The management of Florence Cathedral should learn a lesson here.
View original review in German
Combo: Medici Chapels + Palazzo Vecchio Skip-the-Line Tickets
Ananda
PortugalOct, 2025
I loved it and it was very easy to find the people with the ticket. We had no trouble finding the people with the ticket
View original review in Portuguese
Combo: Palazzo Vecchio Skip-the-Line Tickets + Accademia Gallery Hosted Entry Tickets
Erin
United StatesOct, 2025
+ 1 more
This experience was seamless and easy to navigate. The guide walked us right to the gallery and directed us to the appropriate line, which moved quickly. The gallery itself was wonderful - obviously The David is a must see if you are in Florence, but there are many other religious artifacts, as well (pieces of frescoes from churches, and paintings galore). The gallery of plaster casts of statues was amazing. Highly recommend.
Combo: Palazzo Vecchio Skip-the-Line Tickets + Accademia Gallery Hosted Entry Tickets
Marina
FranceOct, 2025
Splendid collection of works of art.
I was able to see up close the painters I admire such as Pobtormi, Boticelli, caravagio, etc....
Marina REY
View original review in French
Combo: Palazzo Vecchio + Uffizi Gallery Skip-the-Line Tickets
Nicolette
NetherlandsOct, 2025
The overwhelming art collection and the size of the museum.
What we didn't like is the queue before entering although we had prebooked tickets with timeslot.
Combo: Palazzo Vecchio + Uffizi Gallery Skip-the-Line Tickets
Mrs
United KingdomOct, 2025
Well worth the visit for the scale and history of the palace.
Reception staff etc were friendly and helpful, and it wasn't busy, so plenty of time to absorb the detail.
Palazzo Vecchio Skip-the-Line Tickets
Kelly
United StatesMar, 2026
The guide was amazing- so knowledgeable and relatable, - she had the most interesting facts and in depth knowledge of different parts of the building and paintings and engaged all of the different people with us from young to old. She is an asset to your team!
Palazzo Vecchio Skip-the-Line Guided Tour
Longo
ItalyMar, 2026
A wonderful visit. The guide who led us was extremely helpful and knowledgeable, and made us feel at ease. He also gave us suggestions about visits we had already booked. Thank you.
View original review in Italian
Palazzo Vecchio Skip-the-Line Guided Tour
What to see inside Palazzo Vecchio
See all photos
Plan your visit to Palazzo Vecchio
Timings
How to get there
Entrances
Facilities
Insider tips
Dine
Stay
Palazzo Vecchio Museum & Arnolfo Tower
Friday to Wednesday: 9am - 7pm
Thursday: 9am - 2pm
Last admission: 1 hour before closing time
Please arrive 15 minutes before your scheduled visit. In case of rain, the Tower may close but access to the medieval patrol walkway may still be available.
Best time to visit
The optimal times to visit Palazzo Vecchio are early mornings or late afternoons to avoid crowds. Weekdays usually have fewer visitors compared to weekends, offering a quieter experience.
Detailed Palazzo Vecchio hoursAddress: Piazza della Signoria, 50122 Firenze FI, Italy
Wheelchair accessible entrance: Via dei Gondi
By bus
- Galleria degli Uffizi (Line C1): This stop is directly adjacent to the Uffizi Gallery, making it a short 1–2 minute walk to Palazzo Vecchio.
- Condotta (Line C2): Located near Piazza della Signoria, this stop is approximately a 2–3 minute walk from Palazzo Vecchio.
- Benci (Lines C3, 23, and C1): Situated along the river, this stop is about a 3–5 minute walk to the palace.
- Corso dei Tintori (Lines C3, 23, and City Sightseeing Line A): Positioned near Santa Croce, this stop requires a 5–7 minute walk through historic streets to reach Palazzo Vecchio.
By tram
- Unità (Tram Line T2): The closest tram stop, Unità, is approximately a 10-minute (1-kilometer) walk from Palazzo Vecchio, located near Piazza della Repubblica.
Location
Palazzo Vecchio has multiple entrances, including:
- Porta della Tramontana (North Wind Gate)
- Porta della Dogana (Customs Gate)
- Porticciola (Small Gate)
These entrances are strategically situated within the palace premises.
- Restrooms
- Cloakroom for bags and belongings
- Audio guide rental
- Wheelchair and stroller lending
- Limited accessibility for visitors with mobility issues
- Ticket office for purchasing entry tickets
- Souvenir shop or gift store
- Bring binoculars. From Arnolfo Tower, they’ll help you spot details on Florence’s skyline, like rooftop gardens and hidden frescoes. Inside, they’re perfect for closely examining the intricate ceiling paintings.
- There are numerous subtle motifs, hidden nuances, and historical quirks to this mysterious palace. Try to read up on its history and preservation beforehand to make the most of your visit.
- Palazzo Vecchio often hosts rotating art and history exhibits, in addition to its permanent activities like hunting the turtle with a sail. Check the calendar before your visit!
- Palazzo Vecchio stays open until 11pm in the summer. An evening visit lets you explore its dimly lit halls with fewer crowds, making for a more intimate and mysterious experience.
- Skip the overpriced tourist cafés in Piazza della Signoria. Instead, walk a few minutes to Via dei Neri, home to some of Florence’s best panini shops and trattorias.
- Buca Lapi: 750 m away, historic trattoria serving traditional Tuscan cuisine in a cozy atmosphere.
- Osteria Vini e Vecchi Sapori: 170 m away, it offers authentic Italian dishes and a charming ambiance.
- Il Latini: 700 m away, this is known for its family-style dining with classic Tuscan recipes.
- Bisteccheria - Osteria dell'Orcagna: 75 m away, offering Italian, Mediterranean, Tuscan, and Central-Italian cuisines. It caters to vegetarian diners and serves lunch, dinner, and late-night meals.
- I' Girone De' Ghiotti: 190 m away, a delightful eatery that focuses on the value of money, offering delectable Italian, Fast Food, Mediterranean, and Tuscan dishes.
Beyond Palazzo Vecchio
Uffizi Gallery
Home to a wealth of Renaissance art, Uffizi Gallery boasts masterpieces by Michelangelo, Botticelli, and Leonardo da Vinci, offering a captivating journey through Italy's artistic heritage.
Book Uffizi Gallery tickets
Duomo Florence
The awe-inspiring Florence Cathedral, or Duomo, features Brunelleschi's iconic dome, Giotto's Bell Tower, and captivating frescoes within, showcasing magnificent Renaissance architecture and artistic splendor.
Book Duomo Florence tickets
Basilica of Santa Croce
Known as the Temple of Italian Glories, Santa Croce Basilica houses the tombs of illustrious figures like Michelangelo and Galileo, exhibiting striking architecture and significant Florentine history.
Book Basilica of Santa Croce ticketsFrequently asked questions about Palazzo Vecchio
What do Palazzo Vecchio tickets include?
Your tickets generally include skip-the-line entry to all three floors of the Palazzo Vecchio Museum, including the courtyards, halls and Medici apartments. If you want to ascend the Arnolfo Tower or access the secret passages, separate tickets are required.
How much does a ticket to Palazzo Vecchio cost?
Ticket prices may vary based on age, residency, and additional options like guided tours or audio guides. Currently, standard tickets for adults typically start from €25, while discounts are available for seniors, students, and children.
How long does a visit to Palazzo Vecchio take?
The duration of your visit depends on individual preferences and the extent of exploration. On average, visitors spend about 1.5 to 2 hours exploring the museum and its attractions. However, the actual time spent can vary based on interests and tour choices.
What kind of guided tours are available at Palazzo Vecchio?
There are multiple options – the regular shared tour is available in English or Italian, while the small group tour is also available in French, German, and Spanish. The special secret passages tour is only available in English, taking you through hidden corridors and escape routes.
Is Palazzo Vecchio wheelchair accessible?
Yes, wheelchair users can use the entrance on the side, Via dei Gondi. The two primary floors are accessible by wheelchair, while some parts of the mezzanine might not be. Arnolfo Tower and the secret passages are unfortunately not accessible by wheelchair or stroller.
How do I access the sub-attractions of Palazzo Vecchio?
Access to sub-attractions within Palazzo Vecchio, such as the tower or secret passages, often requires separate tickets or specific tour bookings. These can be purchased in addition to general entry tickets.
Are guided Palazzo Vecchio tours available?
Yes. It depends on the tickets you book; you can specifically book Palazzo Vecchio guided tours accordingly. You’ll be accompanied by an English-speaking guide throughout your tour.
What is the cancelation policy for Palazzo Vecchio tickets?
It depends on the ticket you choose to book. While some tickets offer a full refund if canceled within 48 hours, others cannot be canceled, amended or refunded.
What is the best time to visit Palazzo Vecchio?
The best time to visit would be on weekdays during the early morning slots. The best time of year would be during the off-season, between October to April, since the summer season tends to get quite crowded.
How do I get to Palazzo Vecchio?
You can simply walk to Palazzo Vecchio from Piazza del Duomo, or take a metro or bus to get to the site.
Is Palazzo Vecchio wheelchair accessible?
Yes, wheelchair users can use the entrance on the side, Via dei Gondi. The two primary floors are accessible by wheelchair, while some parts of the mezzanine might not be.
