9/11 Memorial & Museum Tickets & Tours

Enhance your visit to the 9/11 Memorial with a guided tour of Ground Zero and priority access to the museum.

• Everything you get: A moving experience with a knowledgeable English-speaking local guide through the significant sites of the 9/11 Memorial, providing crucial context and personal stories. Plus, get priority access tickets to the 9/11 Museum.
• Why choose this: Save time and enjoy priority access to the 9/11 Memorial Museum for a self-paced and personal exploration of its extensive collections.

Inclusions

• Skip-the-line tickets to the 9/11 Museum
• Guided tour of Ground Zero 9/11 Memorial
• English-speaking local guide

• You will get skip-the-line access and a timed entry ticket to the museum. Depending on availability, your ticket may be for immediately after the end of your guided tour, or sometime later. - The museum reserves the discretion not to admit you if you are early or late, and you can’t exit and reenter the museum.
• You will need to pass through airport-style security to enter the 9/11 Museum.
• Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.
• Your pets are not permitted on this experience.
• For your convenience, your guide dogs are welcome to join you.
• Flash photography is not allowed on this experience.

######Ground Zero Tour

• St. Paul’s Chapel: Visit this historic church, which miraculously survived the 9/11 attacks despite being just a block away.
• 9/11 Memorial: Pay your respects to the victims of 9/11 at the World Trade Center Memorial site.
• 9/11 Museum: Explore the museum on a self-guided tour featuring collections of media, memorabilia, and personal stories.
• Oculus: See the stunning One World Trade Center entrance, a symbol of resilience and renewal.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Save up to 20% with a Family Pass—admission for families of 4, perfect for exploring together.

• Everything you get: Discounted admission for two adults and two children (ages 7–17). Enjoy full access to the Memorial and all 9/11 Museum exhibits, interactive displays, and family-friendly resources.
• Why choose this: Specially designed for families, this pass offers significant savings and a seamless way to see the Museum—no need for individual tickets.
• Upgrades: Choose the Family of 5 value bundle for larger families of 2 adults and 3 children, at a bundled rate.

Inclusions

• Family Pass tickets to the 9/11 Museum for 2 adults and 2 children
• Family Pass tickets to the 9/11 Museum for 2 adults and 3 children (as per option selected)

• You will need to pass through airport-style security to enter the 9/11 Museum.
• Alcohol, outside food and drinks, smoking, and large bags are not permitted on this experience.
• Your pets are not permitted on this experience.
• For your convenience, your guide dogs are welcome to join you.
• Flash photography is not allowed on this experience.

• These tickets can't be cancelled or rescheduled.

Skip the box office and reach NYC’s skyline views fast with a 47-second SkyPod ascent.

• Everything you get: Enjoy skip-the-box-office entry, ride the SkyPod elevators to the 102nd floor, and take in sweeping views of Manhattan. Explore immersive highlights like the See Forever® Theater and Horizon Grid for a deeper look at NYC’s skyline and stories.
• Why choose this: Save time, enjoy fast access, and soak in iconic skyline views with immersive storytelling.
• Upgrades: Opt for a hassle-free experience by upgrading your tickets to include fast-track access to the elevator and security lines, as well as flexible entry.

Inclusions

• Skip-the-box-office (ticketing counter) tickets
• Timed entry admission
• Access to the observatory levels, SkyPod elevators, Horizon Grid, and See Forever® Theater
• Fast-track access in the elevator and security lines (as per option selected)
• Flexible entry (as per option selected)

Accessibility

• This tour is wheelchair accessible.

Additional information

• The standard ticket allows entry at your selected time and lets you skip the ticket-purchase lines, but security screening is still required.
• The observatory is suitable for kids and guests of all ages; however, guests under 17 must be accompanied by an adult.
• One World Observatory operates cashless; onsite reverse ATMs are available for converting cash to card.

• These tickets can't be cancelled or rescheduled.

Explore two defining chapters of American history: 9/11 legacy & the US immigration story, with a single pass.

• Everything you get at 9/11 Memorial & Museum: Enjoy timed entry to the 9/11 Memorial & Museum and explore powerful exhibitions that chronicle the September 11 attacks and their impact. See artifacts, multimedia displays, the Survivor Tree, Memorial Glades, and symbolic spaces designed for reflection.
• Everything you get at Statue of Liberty & Ellis Island Tickets with Ferry Transfers: Get round-trip ferry transfers from New York to Liberty Island and Ellis Island, priority access through the screening facility, and self-guided audio tours. Visit the Statue of Liberty Museum and Ellis Island’s National Immigration Museum at your own pace.
• Why choose this combo: Explore two iconic Lower Manhattan landmarks with flexible scheduling, easy ferry access, and a deeper understanding of America’s past; all in one booking.

Inclusions

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to the 9/11 Memorial, Survivor Tree, and Memorial Glades
• Free Wi-Fi
• 9/11 Memorial & Museum $2 service fee

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• Priority entry at the Screening Facility Queue for the ferry
• Round-trip ferry transfers from New York
• Self-guided audio tour of Liberty Island & Ellis Island in 12 languages
• Access to:
  
  

Exclusions

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• Access to Ellis Island's Hard Hat Tour
• Access to the State of Liberty Pedestal & Crown

Accessibility

9/11 Memorial & Museum

• Service animals are allowed at the Memorial.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial.
• All public restrooms have wheelchair-accessible stalls.

Additional information

9/11 Memorial & Museum

• There are no age restrictions; however, the exhibition may not be appropriate for visitors younger than 10 years of age.

Statue of Liberty & Ellis Island Tickets with Ferry Transfers

• The audio guide is available in Arabic, English, French, German, Hindi, Italian, Japanese, Korean, Mandarin, Portuguese, Russian and Spanish.
• Please plan your trip with a flexible schedule to board the ferry and clear the airport-grade security procedures at the Screening Facility.
• All minors (17 and under) must be accompanied by an adult (25 years or older).

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

See NYC from above and reflect on its history below with two iconic World Trade Center experiences.

• Everything you get at One World Observatory: Ascend 100+ floors in the SkyPod elevators and enjoy 360° skyline views from the One World Observatory. Explore immersive exhibits like the Horizon Grid and See Forever® Theater for a deeper look at New York’s past, present, and soaring architectural beauty.
• Everything you get at 9/11 Memorial and Museum: Visit the 9/11 Memorial’s pools, stand before the Survivor Tree, and explore powerful museum exhibits. Discover artifacts, testimonies, and stories that honor victims, survivors, and first responders in an emotional and educational tribute.
• Why choose this combo: Embark on two essential experiences in one visit. Start with skyline views and end with a meaningful, historic tribute offered at great value.

Inclusions

One World Observatory

• Skip-the-box-office (ticketing counter)
• Timed entry
• Access to:
  
  

9/11 Memorial and Museum

• 9/11 Memorial and Museum timed entry ticket
• Access to current exhibitions, Survivor Tree, and Memorial Glade

Accessibility

• This experience is wheelchair accessible.
• Wheelchairs, mobility scooters, walkers, and strollers are accommodated throughout the 9/11 Memorial and Museum.
• Public restrooms include wheelchair-accessible stalls.
• Service animals are welcome.

Additional information

One World Observatory

• Your ticket allows timed entry and skip-the-box-office access, but security screening is still mandatory.

9/11 Memorial and Museum

• While there are no age restrictions, the exhibition may not be suitable for children under 10.
• All visitors and baggage, including mobility devices, must undergo security screening.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Hear powerful stories as you take a guided tour across the 9/11 Memorial & its grounds.

• Everything you get: Walk across Ground Zero & the 9/11 Memorial as you listen to your local guide take you on a journey filled with stories of courage & loss, recounting the day that changed NYC forever. Visit the 9/11 Memorial Pools, The Survivor Tree, Trinity Church, & other sights to pay homage to the lives lost.
• Why choose this: An insightful guide with local insight and a chance to ask questions creates an emotional learning experience that enhances an otherwise simple tour.
• Upgrades: Upgrade to include skip-the-line access to the 9/11 Museum with your tour around the 9/11 Memorial and Ground Zero to add to your experience.

Inclusions

• Guided tour of the 9/11 Memorial
• Local English-speaking tour guide
• Access to:
  
  
• Skip-the-line tickets to the 9/11 Museum (as per option selected)

Exclusions

• Food & beverage
• Hotel pick-up & drop-off

• This experience is accessible to stroller/pram users.
• You will need to pass through airport-style security to enter the 9/11 Museum.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Experience the history of 9/11 through real human stories, and end your tour with skyline views of NYC.

Everything you get: Join a guided Ground Zero tour, and ascend to stunning skyline views at the One World Observatory. Hear powerful personal stories from a New Yorker personally connected to 9/11, visit meaningful landmarks, and witness NYC’s resilience from the ground to the sky.

Why choose this: This experience blends moving storytelling with exclusive access, offering deep emotional insight, reflection, and inspiration. It's perfect for those seeking a meaningful, immersive journey through a defining moment in modern history.

Inclusions

• Guided tour of Ground Zero and 9/11 Memorial
• Tickets to One World Observatory's 360-degree observation deck (self-guided tour)
• Access to See Forever® Theater

Exclusions

• Access to the 9/11 Museum

9/11 Memorial

• These are sites of remembrance and reflection. Be mindful and respectful.
• Security screening is a must.
• Service animals are allowed on-site.
• Baggage larger than 19" x 17" x 8" will not be permitted.
• Tribute items are allowed, but not larger than 19" x 17" x 8".
• Only personal photography is permitted on-site.

One World Observatory

• Security screening is a must.
• Baggage larger than 25" x 17" x 9" will not be permitted.
• Visitors should maintain a decent dress code--shoes and shirts at all times.
• Only personal photography is permitted on-site.
• Except certified service dogs will be allowed, no other pets are allowed.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.

Visit the 9/11 Museum & take a 90-min cruise with Statue of Liberty views — both within a mile of each other for a seamless trip.

• Experience a moving tribute and breathtaking views. Explore the 9/11 Memorial & Museum, then sail past iconic landmarks on a 90-minute sightseeing cruise.
• Conveniently located just a 12-min drive apart, the 9/11 Memorial & Museum and the cruise departure point make it easy to experience both in one day.
• Plus, with flexible booking options, you can choose your visit date and time for both experiences according to your plans in the next step.

Inclusions

9/11 Memorial & Museum

• 9/11 Museum timed-entry ticket
• Access to the Museum's current exhibitions
• Access to 9/11 Memorial, Survivor Tree, and Memorial Glade
• Free Wi-Fi
• 9/11 Memorial & Museum $2 service fee

New York Sightseeing Cruise

• 90 min sightseeing cruise
• 10-minute photo opportunity at the Statue of Liberty
• Onboard English-speaking guide
• Snack bar & onboard family activities
• Onboard photographer

Exclusions

New York Sightseeing Cruise

• Food and drinks (can be purchased onboard)

9/11 Memorial & Museum

• Service animals are allowed at the Memorial.
• Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers, and strollers are accommodated at the 9/11 Memorial. All public restrooms have wheelchair-accessible stalls.
• There are no age restrictions, however, the exhibition may not be appropriate for visitors younger than 10 years of age.

• You can cancel these tickets up to 24 hours before the experience begins and get a full refund.